Senior ServiceNow Consultant

1 day ago

Pune, Maharashtra, India InfoBeans Full time

About the Job:

  • Job Title: Senior ServiceNow Consultant
  • Skills : ITSM,ITOM, HRSD, GRC, CSM, ITAM, App Engine
  • Experience Required : 6 Years +
  • Location: Indore/Pune/ Chennai
  • Notice Period: Immediate Joiners Preferred

Job Description:

  • CSM - Customer Service Management module exp (Mandatory)
  • ITSM - Incident Management, Problem Management, Change Management, Knowledge Management, Service Portal, Service Catalog
  • Client Scripts, UI Policy, UI Scripts, Script Includes, Business Rules, Scheduled Jobs
  • Nice to have any one of below:
  • ITOM - CMDB, Discovery, Service Mapping
  • ITBM - Project Portfolio Management, Release Management, Agile
  • HRSD (HR Service Delivery) and Finance
  • GRC - Governance, Risk and Compliance
  • Defines, guides, and supports the execution of your technical governance processes
  • Help in developing standards and practices for maintaining the ServiceNow architecture model
  • Assists in developing standards and practices for maintaining the health of the ServiceNow platform
  • Supports design and implementation of a platform operating model to achieve your desired outcomes and foster end-user adoption
  • Provides technical evaluation of demands against ServiceNow platform architecture, platform capabilities, and best practices
  • Guides ServiceNow Platform design, including considerations for integration and performance
  • Assesses architecture and solution designs to support your objectives including alignment with ServiceNow implementation best practices
  • Offers guidance on prototyping and accelerating time from design to deployment
  • Provides technical guidance in platform development and platform-wide solutions
  • Advises on configuration and coding standards
  • Supports remediation of configurations not aligned to ServiceNow best practices
  • Assesses instance health (performance, manageability, usability

About InfoBeans:

InfoBeans is a global digital transformation and product engineering company, enabling businesses to thrive through innovation, agility, and cutting-edge technology solutions. With over 1,700 team members across the globe, we specialize in custom software development, enterprise solutions, cloud, AI/ML, UX, automation, and digital transformation services .

At InfoBeans, we live by our core purpose of "Creating WOW" —for our clients, team members, and the community. Our collaborative culture, growth opportunities, and people-first approach make us one of the most trusted and rewarding workplaces.

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