Servicenow Itsm-technical Consultant

We use cookies to offer you the best possible website experience Your cookie preferences will be stored in your browser s local storage This includes cookies necessary for the website s operation Additionally you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve website s performance as well as cookies used to display content tailored to your interests Your experience of the site and the services we are able to offer may be impacted if you do not accept all cookies Modify Cookie Preferences Accept All Cookies Press Tab to Move to Skip to Content Link Search Jobs ServiceNow ITSM-Technical Consultant-978 Job Location Pune Location Flexibility Primary Location Only Req Id 978 Posting Start Date 7 3 25 At Fujitsu we ve been driven to create a sustainable world through innovation since 1935 Today we lead in digital transformation globally with our 130 000 employees across 50 countries We empower our diverse community to achieve greatness through career development and opportunities Explore our internal positions and join us in shaping a brighter future Thank you for being a part of Fujitsu We look forward to growing together toward a brighter future To identify design and deliver larger or more complex architectures strategies and specific solutions through the ServiceNow platform The role holder will In-depth knowledge of the ServiceNow Platform from the technology development integration and modules to design develop implement and test modules in line with agreed timelines budget costs quality and development standards Provide integration facilities and provisions logistics on ServiceNow implementation projects for the required customer integrations Suggest and implement proposals for process improvements within projects once agreed Use new technologies and methods actively to develop competitive services on customer projects Provide technical documentation on modules products following company standards on customer projects Maintain high level of product and solution knowledge and maintains an up-to-date skills profile in ServiceNow and Java Scripting HTML Ability to drive business requirements and take an active leading role with customer stakeholders including C-level director level users Designing and configuring ServiceNow ITSM suites Coordinate with your respective Product System Administrator counterpart and or Platform System Administrator if applicable and assist when new ServiceNow patches releases are applied to instances Providing ServiceNow configuration assistance including but not limited to data imports and software integrations Assisting in troubleshooting patch release management issues focusing on ITSM Develop UI forms fields notifications and workflows Maintain JavaScript server client code Create monitor modify and publish service catalog workflows with approvals Create an access control rule ACL Key Performance Indicators Development of ServiceNow for customer projects on time to budget and targeted product costs in accordance with agreed specifications and standards Achievement of targeted Product Quality Documentation of development steps in line with requirements and shared with Consultant Engagement Manager and Customer Demonstrates problem solving skills and solution development acumen Effective communication and team work including external development partners on customer projects Core Skills ServiceNow Certified Administrator ServiceNow Application Developer Java Scripting Jelly HTML CSS and integration via web services ServiceNow Certified ITSM Implementation Specialist Ability to manage competing priorities in a complex environment Excellent written and oral communication skills including customer liaison at senior levels Excellent interpersonal and negotiating skills ability to enable collaboration Project change management experience and skills Investigation and analysis of problems with a methodical and disciplined approach Proactive customer support and problem resolution Ability to devise creative technical solutions to research alternative solutions and make recommendations Ability to convey a strong presence professional image and deal confidently with complex technical problems Relocation Supported Yes Visa Sponsorship Approved No At Fujitsu we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants We believe that hiring people from a wide variety of backgrounds makes us stronger not because it s the right thing to do but because it allows us to draw on a wider range of perspectives and life experiences Copyright 1995 - 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