Urgent Search: Servicenow Itsm

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11 00PM Work Mode Hybrid Relevant Experience 5 We are looking for a ServiceNow ITSM and Integration Specialist to identify design and deliver larger or more complex architectures strategies and specific solutions through the ServiceNow platform The role holder will In-depth knowledge of the ServiceNow Platform technology development integration and modules to design develop implement and test modules in line with agreed timelines budget costs quality and development standards Hands on ITSM process implementation experience on ITSM modules Incident Management Problem Management Change Management Knowledge Management etc Hands on Integration implementation experience and In-depth knowledge of designing developing complex solution of integration of ServiceNow with external tools e g SalesForce SCOM MuleSoft SnapLogic Perspectium etc And ServiceNow to ServiceNow Integration as per Business needs In-depth knowledge of Inbound and Outbound Integrations and concepts Rest and Soap services Hands on implementation experience on Bi-directional Integrations custom integration Hands on experience on implementation of Custom Rest and Soap services Identification design of ServiceNow integration requirements including ServiceNow Mid-tier setup Event Management integration Service Mapping Discovery integration CMDB Develop and configure ServiceNow ITSM application Service Portal in accordance with customer requirements and best practices Collaborate with business stakeholders to gather and analyze requirements and translate them into technical specifications and solutions Develop UI forms UI Actions notifications workflows Transform Maps and Flows via Flow Designer Create JavaScript server client code and components Script Includes Business Rules Client Scripts ACLs etc Create modify and publish service catalog and Record producers Suggest and implement proposals for process improvements within projects once agreed Provide technical documentation on modules products following company standards on customer projects Maintain high level of product and solution knowledge and maintains an up-to-date skills profile in ServiceNow and Java Scripting HTML Ability to drive business requirements and take an active leading role with customer stakeholders including C-level director level users Advise mentor and provide hands-on assistance to other team members regarding the technical solution design and execution Develop and document best practice approaches and reusable assets for the deployment team Create and design user stories as well as assess solution built by developers and Support and Perform system testing and systems integration testing Support user acceptance testing Support go-live and early life warranty support periods Stay up to date with the latest ServiceNow features and functionalities and make recommendations for improvement Relocation Supported No Visa Sponsorship Approved No At Fujitsu we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants We believe that hiring people from a wide variety of backgrounds makes us stronger not because it s the right thing to do but because it allows us to draw on a wider range of perspectives and life experiences Copyright 1995 - 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