Senior Academic Counselor

3 weeks ago

Bengaluru, India PW (PhysicsWallah) Full time
Role: Senior Academic Counselor
Location: HSR Layout, Bengaluru
About the Role:
As a Counselor, you will be responsible for building relationships with potential learners and converting them into paying customers for skilled courses.
Responsibilities:
● Cold call and qualify potential leads from a designated target audience.
● Understand learner needs and recommend suitable courses from our portfolio.
● Deliver impactful sales presentations over the phone, highlighting the value and benefits of PW skills courses.
● Negotiate effectively and address customer concerns to secure enrollments.
● Build strong relationships with potential learners and nurture leads for future conversions.
● Maintain accurate records of calls, interactions, and progress towards individual and team targets.
● Contribute to the continuous improvement of sales processes and strategies.
Qualifications:
● Proven experience in B2C sales, preferably in the education sector.
● Excellent communication and interpersonal skills, with the ability to build rapport and trust over the phone.
● Strong problem-solving and consultative selling skills.
● Ability to identify and overcome objections confidently.
● Time-management skills and the ability to work independently and as part of a team.
● Target-oriented and motivated to achieve success.
● Proficiency in using CRM tools and data analysis for reporting.
● Knowledge of data science or programming is a plus.
Benefits:
● Competitive salary and commission structure.
● Opportunity to work in a dynamic and fast-paced environment.
● Be part of a team that is passionate about making a difference in people's lives.
● Regular training and development opportunities to enhance your sales skills.
● Chance to contribute to the growth of a leading upskilling platform.

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