Senior Academic Counselor

5 days ago

Bengaluru, India PW (PhysicsWallah) Full time

Role: Senior Academic CounselorLocation: HSR Layout, BengaluruAbout the Role:As a Counselor, you will be responsible for building relationships with potential learners and converting them into paying customers for skilled courses.Responsibilities:● Cold call and qualify potential leads from a designated target audience.● Understand learner needs and recommend suitable courses from our portfolio.● Deliver impactful sales presentations over the phone, highlighting the value and benefits of PW skills courses.● Negotiate effectively and address customer concerns to secure enrollments.● Build strong relationships with potential learners and nurture leads for future conversions.● Maintain accurate records of calls, interactions, and progress towards individual and team targets.● Contribute to the continuous improvement of sales processes and strategies.Qualifications:● Proven experience in B2C sales, preferably in the education sector.● Excellent communication and interpersonal skills, with the ability to build rapport and trust over the phone.● Strong problem-solving and consultative selling skills.● Ability to identify and overcome objections confidently.● Time-management skills and the ability to work independently and as part of a team.● Target-oriented and motivated to achieve success.● Proficiency in using CRM tools and data analysis for reporting.● Knowledge of data science or programming is a plus.Benefits:● Competitive salary and commission structure.● Opportunity to work in a dynamic and fast-paced environment.● Be part of a team that is passionate about making a difference in people's lives.● Regular training and development opportunities to enhance your sales skills.● Chance to contribute to the growth of a leading upskilling platform.

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