
Hiring for Manager Sales
2 weeks ago
Job Requirements
Education
- Engineering/bachelor's degree in Polymer / Plastic / Petrochemical Technology or related discipline
- An MBA or advance degree is prerequisite
Skills & Knowledge
- Knowledge of the Company product line, product applications
- Knowledge of Customer Complaint Handling
- Knowledge of Competitors, their products and their strategies
- Knowledge of Market, Territory
- Knowledge of Budgeting
- Good technical knowledge to understand technical issues and product range with respect to customer requirement and ability to provide them with an apt solution
- Knowledge of CRM , MS Office
- Identification of Customer Needs and Challenges
Experience
- Appropriate and related field experience in Sales Management, Marketing of Masterbatches, Fillers and Additives of at least 10 years in domestic market
Competencies
- Good Presentation Skills
- Good Communication Skills
- Interpersonal Skills
- Change Management
- Customer orientation
- Communication, negotiation
- Relationship Building & Networking
- Flexibility/Adaptability
- Drive for Results
Language requirements
- Excellent communication skills, specifically in spoken and written English is must
- Knowledge of Local Language(s) preferable
Professional memberships
- Roles and Responsibilities
Roles and Responsibility
Tasks
Indicators
Sales Management
- Visiting Customers on periodic basis
- Sending sales report
- Follow up on sales target
- Tracking and achieving sales targets
- Number of Customer Visits
- Number of sales report sent timely
- Sales Target achieved
Dealer Management
- Managing an extensive dealer network for optimum utilization of resources to achieve complete penetration in the assigned geographies.
- Number of new dealers
- Dealer satisfaction score
Customer Relationship & Retention
- Maintaining customer relations especially with high value customers.
- Customer rapport building
- Adding new customers
- Building key customer relationships,
- Present new products and services and enhance existing relationships.
- Work with technical staff and other internal colleagues to meet customer needs by proposing new range of products or offering customized solutions.
- Arrange and participate in internal and external client debriefs.
- Number of satisfied customers
- Number of New customers added
- No. of customers lost
Technical Support coordination
- Ensuring effective coordination between the in-house technical team and the customers for complaint resolution and new product testing
- Number of satisfied customers
- Number of customer complaints resolved
within timeline
New Business Development
- Prospect for potential new clients and turn this into increased business.
- Meet potential clients by growing, maintaining, and leveraging your network.
- Identify potential clients, and the decision makers within the client organization.
- Research and build relationships with new clients.
- Set up meetings between client decision makers & company's leaders/Principals.
- Work with technical team to develop proposals/products that speaks to the client's needs, concerns, and objectives.
- Handle complaints/objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. Use a variety of styles to persuade or negotiate appropriately.
- No. of new prospects converted into customers
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