Help Desk Specialist

4 weeks ago

Pune, India Tango Prime Full time

Role Description

This is a full-time, on-site role for a Help Desk Specialist located in Pune. The Help Desk Specialist will be responsible for providing technical support, assisting with troubleshooting and resolving issues with desktop computers, and offering excellent customer support. The role involves addressing user inquiries, diagnosing problems, and ensuring timely solutions to maintain smooth operations.

Qualifications

  • Technical Support and Help Desk Support skills
  • Experience in Troubleshooting and working with Desktop Computers
  • Strong Customer Support skills
  • Excellent problem-solving abilities and attention to detail
  • Good communication and interpersonal skills
  • Ability to work effectively in a team and manage time efficiently
  • Experience in a similar role is a plus
  • Bachelor's degree in Information Technology, Computer Science, or a related field

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