Help Desk Support Engineer

21 hours ago

Pune, India Pi One Technologies (π 1) Full time

Role DescriptionThis is a full-time, on-site role for a Help Desk Support Engineer located in Pune. The Help Desk Support Engineer will be responsible for providing technical support to clients, troubleshooting issues, offering help desk support, and assisting with printer and computer hardware support. Day-to-day tasks include responding to support tickets, diagnosing technical issues, and ensuring timely resolution to maintain client satisfaction.Qualifications3-5 years experience in Help Desk SupportGood experience in managing tickets and triaging the issuesTechnical Support and Troubleshooting skillsExperience in Help Desk Support and Printer SupportKnowledge of Computer HardwareExcellent problem-solving abilities and communication skillsAbility to work independently and in a team environmentCertifications in relevant IT fields are a plusBachelor's degree in Information Technology, Computer Science, or related field

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