Customer Care Executive
4 weeks ago
Job Title : Customer Care & Tele-Sales Associate Reports To : Founder / CEOLocation : BangaloreKey Responsibilities:Customer Care (Inbound)• Handle inbound calls, WhatsApp queries, and emails for order status, returns, product questions.• Deliver prompt, polite, and solution-oriented responses to ensure high customer satisfaction (CSAT).• Maintain detailed records of interactions in CRM / Excel.Tele-Sales (Outbound)• Make outbound calls to:• Upsell / cross-sell grooming kits and bundles.• Win back lapsed customers with offers.• Confirm orders and reduce COD returns.• Achieve daily / weekly call and conversion targets.Feedback & Insights• Capture customer feedback and product suggestions and share structured reports with marketing and product teams.• Flag recurring pain points (delivery issues, product queries, etc.) to improve CX.Requirements• 1–3 years of experience in customer care / tele-sales, preferably in FMCG, personal care, or D2C brands.• Strong communication skills in English + Hindi + Kannada (multi-language a plus).• Ability to handle customer concerns with patience and empathy.• Comfortable working with CRMs, Excel, and call logging tools.• Hustler mindset – sales-driven with customer empathy.
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Customer Care Executive
2 weeks ago
Bengaluru, India Customer Care Executive Full timeManaging incoming calls and customer service inquiries - Provide information about products and services, take/cancel orders, and record details of complaints - Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken - Follow up to ensure that appropriate actions are taken on customer...
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Customer Care Executive
2 weeks ago
Bengaluru, India Alpha Customer Care Pvt Ltd Full time**Job Profile** - Inbound support - Service ticket management - L1 Tech support - Service call tracking and scheduling - Outbound customer feedback survey **Support Channel**: - Voice / Mail/ Whatsapp **Qualification**: - Degree - Diploma - Puc pass/fail **Languages**: - English, Hindi & Regional Language - English, Hindi & Marathi - English, Hindi &...
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Customer Care Executive
3 days ago
Bengaluru, Karnataka, India Lifetime Health Plus Care Pvt Ltd Full timeChatGPT Job Title: Customer Support Executive (Night Shift) - Medical Background **Job Description**: Are you passionate about providing exceptional customer support and making a positive impact in the healthcare industry? Join our team at Lifetime Health as a Customer Support Executive for the night shift, where you'll play a crucial role in ensuring our...
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Customer Care Executive
1 week ago
Bengaluru, India Mahima Consultancy Full time**Job openings for customer care executive in mahima consultancy at bangalore chennai in**: Home **›**Job Opening **›** Job openings for customer care executive in mahima consultancy at bangalore chennai in - Customer Care ExecutiveBangalore, Chennai - Share RSS Feed Purpose of the Role: Description of the role: (few points) A Customer Service...
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Customer Care Executive
3 weeks ago
Bengaluru, India Elevatoz Loyalty Full timeCompany Description Elevatoz specializes in creating and managing channel loyalty, customer loyalty, and employee rewards and recognition. Our work is built on a discerning study of human behavior, state-of-the-art technology, and holistic program design to ensure consistent results. Elevatoz Loyalty designs, launches, and optimizes engagement programs that...
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Customer Care Executive
3 weeks ago
Bengaluru, India Elevatoz Loyalty Full timeCompany Description Elevatoz specializes in creating and managing channel loyalty, customer loyalty, and employee rewards and recognition. Our work is built on a discerning study of human behavior, state-of-the-art technology, and holistic program design to ensure consistent results. Elevatoz Loyalty designs, launches, and optimizes engagement programs that...
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Customer Care Executive
3 weeks ago
Bengaluru, India Elevatoz Loyalty Full timeCompany DescriptionElevatoz specializes in creating and managing channel loyalty, customer loyalty, and employee rewards and recognition. Our work is built on a discerning study of human behavior, state-of-the-art technology, and holistic program design to ensure consistent results. Elevatoz Loyalty designs, launches, and optimizes engagement programs that...
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Customer Care Executive
3 weeks ago
Bengaluru, India Elevatoz Loyalty Full timeCompany Description Elevatoz specializes in creating and managing channel loyalty, customer loyalty, and employee rewards and recognition. Our work is built on a discerning study of human behavior, state-of-the-art technology, and holistic program design to ensure consistent results. Elevatoz Loyalty designs, launches, and optimizes engagement programs that...
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Customer care executive
1 week ago
Bengaluru, India Elevatoz Loyalty Full timeCompany DescriptionElevatoz specializes in creating and managing channel loyalty, customer loyalty, and employee rewards and recognition. Our work is built on a discerning study of human behavior, state-of-the-art technology, and holistic program design to ensure consistent results. Elevatoz Loyalty designs, launches, and optimizes engagement programs that...
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Customer Care Executive
3 weeks ago
Bengaluru, India Elevatoz Loyalty Full timeCompany DescriptionElevatoz specializes in creating and managing channel loyalty, customer loyalty, and employee rewards and recognition. Our work is built on a discerning study of human behavior, state-of-the-art technology, and holistic program design to ensure consistent results. Elevatoz Loyalty designs, launches, and optimizes engagement programs that...
