Key Account Manager
2 weeks ago
About Our Client
Our client is a pioneer in the Application Performance Engineering and Application Performance Management space with a very strong leadership team who are veterans in the IT Services landscape.
Job Description
Key Account Management: Develop and maintain strong relationships with key clients within the BFSI sector. Serve as the main point of contact for all client inquiries, issues, and escalations.
Sales Strategy: Develop and implement strategic sales plans to achieve sales targets and expand market share within the BFSI sector. Identify new business opportunities and areas for growth.
Product Knowledge: Demonstrate a deep understanding of the company's products and services, as well as competitor offerings. Educate clients on product features, benefits, and value propositions.
Client Engagement: Conduct regular meetings and presentations with clients to understand their needs, address concerns, and propose solutions that align with their business objectives.
Cross-functional Collaboration: Collaborate closely with internal teams, including marketing, product development, and customer support, to ensure a seamless client experience and successful implementation of solutions.
Market Analysis: Stay informed about industry trends, market developments, and competitor activities within the BFSI sector. Use market insights to inform sales strategies and identify areas for innovation.
Pipeline Management: Maintain accurate and up-to-date records of sales activities, client interactions, and pipeline opportunities using CRM software. Generate regular reports on sales performance and forecasts.
Negotiation and Contract Management: Negotiate pricing, terms, and contracts with clients to ensure mutually beneficial agreements. Ensure all contracts are accurately documented and executed in a timely manner.
The Successful Applicant
Minimum of 8+ years of experience in sales, with a focus on selling services to the BFSI sector Proven track record of meeting and exceeding sales targets within the BFSI sector. Excellent communication, negotiation, and interpersonal skills, with the ability to interact effectively with clients, partners, and internal stakeholders.
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