Key Account Manager

4 weeks ago


Mumbai, India Softcell Technologies Global Pvt. Ltd. Full time

Softcell is a leading System Integrator in India. We are hiring for the role of Key Account Manager that entails developing, driving, managing and executing a business plan for a select set of BFSI customers and positioning SI solutions from the portfolio of focus IT products and solutions. Softcell as a System Integrator specialises in implementing and supporting customers on these IT solutions.

The Key Account Manager position is a client facing role, the main purpose being to uncover Large Value Enterprise Opportunities in BFSI customers. The KAM is responsible for driving large value solution sales that the company focuses in BFSI customers, especially Banking and NBFC customers.

The Key Account Manager has to interface with key cross-functional stakeholders to identify and consolidate business reach and service in BFSI customers. The Key Account Manager is responsible for delivering against key strategic and functional goals across Softcell’s portfolio of IT solutions comprising of products and technologies from leading OEMs that include ManageEngine, CrowdStrike, Sentinel One, Netapp, Palo Alto, Nutanix, Trend Micro, NetApp, and Veeam to name a few. The role would throw immense opportunities to drive critical cross-organisational business decisions, solve problems and interact with the top management and CXOs of the assigned accounts.

What you will deliver at Softcell:

Drive and execute the business plan to reach to the revenue goals in the assigned key accounts.
Understand the IT investment landscape of the customer and position the benefits of the focused SI solutions to the assigned customers by mapping the right solutions with the requirement of the customers.
Techno-commercial decisions on customer deals, responsible for cross-functional co-ordination from pre-sales upto business realisation.
Prospect, develop, up-sell, cross-sell and generate new business opportunities with the assigned accounts.
Understand the buying cycle of BFSI customers and respond in a timely and complete manner to ongoing RFP’s.
Map CXOs and key decision makers in the BFSI customers. Use customer insights to develop solutions that are aligned with the assigned accounts.
Understand the OEM sales and support structure and network with key members of OEM who are in touch with CXOs in your assigned accounts. Engage with OEMs to review opportunities and take their support where required to push for opportunity closure.
Continuously track and analyse market dynamics, competition, pricing and technology developments; use feedback from market experience into revising and improving the business plan and strategy.

Experience you need for the Key Account Manager role:

6-10 years of information technology sales experience in BFSI customers, especially Banking and NBFC customers.
High energy, inter-personal skills and HUNGER to win
Ideal candidate should have experience in successfully leading teams or business units in delivering to the overall goals of the team/unit.
You should have an interest in learning, understanding and positioning technology. Learning includes one provided by company but also includes a high degree of self-learning and interest in understanding IT technology landscape and developments in this field.
MBA with specialisation in Marketing or any related field is a plus.
Excellent team work with good listening and business acumen.

How Softcell will support you:

A great working environment.
Support from executive team in planning and driving the GTM.

CTC (subject to desired experience of selected candidates:

INR 36-48 lakh (50-50 ratio of fixed: variable)


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