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Associate Sales Operations

2 months ago

Noida, India upGrad Full time
Role Overview:We are seeking an analytical and detail-oriented Associate Sales Operations to manage and optimize our Leadsquared CRM system for the Domestic B2C vertical. The ideal candidate will have hands-on experience with CRM process creation and automation, and will ideally hold an LSQ Admin certification.

Key Responsibilities:CRM Management:

Oversee and manage Leadsquared CRM for the Domestic B2C vertical, ensuring optimal performance and integration with sales processes.Process Development:

Design and implement efficient processes and workflows within the CRM to enhance sales operations and productivity.Automation:

Create and manage automation workflows in Leadsquared to streamline sales processes and improve operational efficiency.Data Analysis:

Analyze CRM data to generate actionable insights and reports, supporting data-driven decision-making.Troubleshooting:

Address and resolve any issues related to CRM processes, integrations, or user queries.Collaboration:

Work closely with the sales and operations teams to understand their needs and tailor CRM functionalities accordingly.

Qualifications:Experience:

Proven experience in managing and optimizing CRM systems, with a strong focus on process creation and automation.Analytical Skills:

Strong analytical and problem-solving skills with the ability to leverage CRM data to drive insights and improvements.Certification:

LSQ Admin certification is a significant advantage.Technical Skills:

Proficiency in Leadsquared CRM and its features, including process automation and reporting.Communication:

Excellent communication skills with the ability to interact effectively with team members and stakeholders.Location:

Must be based in or willing to relocate to Gurgaon/Noida.

Interested candidate can share cv at ;