Operations Support

1 month ago

Mumbai, India D.B. Group Full time
Job ResponsibilitiesGenerate, review, and process customer invoices, while investigating and resolving any billing discrepancies or disputes.Collaborate with cross-functional teams to gather billing information and ensure accurate invoice processing.Receive, validate, and input vendor invoices into the accounting system, ensuring compliance with purchase orders and contracts.Track and process vendor payments accurately and on time, addressing any discrepancies, payment delays, or concerns through direct communication with vendors.Cultivate positive vendor relationships while enforcing payment terms and negotiating agreements when necessary.Collect, manage, and securely store customer documents required for brokerage transactions, assisting customers in submitting necessary documents and providing guidance as needed.Maintain and organize accurate records of all transactions, invoices, and documents, categorizing data for easy retrieval and reporting.Identify opportunities for process and data management improvements, and collaborate on enhancing operational efficiencies.Ensure adherence to relevant laws, regulations, and company policies, supporting audit processes by providing necessary documentation and reports.Prepare regular reports on billing, vendor payments, and document upload status.Maintain professional and positive relationships with customers and vendors, addressing inquiries and resolving issues promptly.Provide training and support to team members on relevant procedures, sharing best practices to enhance operational efficiency.

Qualifications

:Bachelor’s degree5+ years of experience in a billing or accounting role, preferably in logistics or a related industry.Strong understanding of billing procedures and financial regulations.Proficiency in Cargowise and MS Office, particularly Excel.Excellent communication and interpersonal skills.

Key Skills

:Attention to detail and high level of accuracy.Ability to work independently and meet deadlines.Strong problem-solving skills and ability to resolve billing disputes.Familiarity with logistics operations (preferred).

Work Schedule and LocationOffice-based role with a 5-Day Work Week (Monday to Friday).US shift time i.e. from IST 5 pm to 2 am.Convenient location in Andheri East, Mumbai, within walking distance from Marol Naka Metro station.

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