Deputy Manager

1 week ago


west bengal, India Copeland Full time
The resource will be responsible for the Refrigeration & Cold Chain business in Eastern India & adjacent regions of India. You will also be responsible for enhancing business penetration, providing product support across the region and year on year sales growth.
Key Responsibilities
Description of duties & activities
Meeting Business Targets
Responsible for budgeted sales from existing Refrigeration OEMs, Wholesalers & SSI OEM’s
Get new business from existing customers.
Get business from new customers, products & applications.
Work on new business opportunities & focus actions on developing cold chain projects/ business.
Planning & Reports
Prepare monthly, quarterly & annual sales plan & action plan and execute them to meet targets.
Provide monthly sales review updates, market & competition updates.
Regularly provide updates on NBO & other BD activities
Regularly update the market size, report any specific movement, deviation or trend taking place in the market.
Build project inquiry base, track its status & provide updates
Work & update salesforce tool mainly NBO’s & activities
End User Influence
Meet & influence key end users, influencers, consultants & other stakeholders in the cold chain market.
Offer samples for testing new products to influencers & stakeholders for qualification
Conduct product seminars / presentations at the customers end on their own & sometimes along with marketing team.
Offer complete Copeland product & project solutions to customers by understanding the customer requirement in detail.
Ensure end user influence by supporting & coordinating training & project design for key cold chain projects.
Product support
Offer product support to customers on Ref products & electronic controllers
Support product validation & qualification at OEM’s/SSI OEM’s
Support product marketing team for product promotion, market data & business development initiatives in the region
Payment Collection
Follow up with customers for payment & monitor their current outstanding payments regularly for ensuring that credit exposure stays under control.
Collect payments on time for keeping DSO under control.
Business Development
Regularly travel in the East India market & adjacent markets (BD) to meet end users, contractors, consultants, SSI OEMs, WHS & Institutional customers
Support WHS to get penetration against new customers and competitors, as well as get direct penetration from target customers.
Pursue new product penetration as well as existing product penetration in new application or unchartered territories.
Work with AE, Product Engineering, Factory operations & Quality for consistent regular supply, qualifying new or existing products in new applications or areas
Keep the market updated about new products & technologies, taking sustainable & specific efforts for introducing them in the market for long term business.
Education and Professional Qualifications:
BE (Mech Engg is preferable).
Management degree in marketing will be an added advantage
Requirements and Attributes:
Bachelor’s degree in Engineering with core Refrigeration & basic electronics knowledge
Management degree in Marketing will be an added advantage
8 - 15 years of relevant experience, with minimum 3 years’ experience in cold chain/refrigeration business segment is a must
Knowledge of HVACR industry
Local candidate conversant with the region & culture is preferable
Excellent written and verbal communication skills
Must have analytical ability and clarity of thought

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