Team Lead
3 days ago
What You’ll Do
Lead & Inspire : Motivate and guide a team to crush goals and keep spirits high.
Solve & Support : Handle escalations and build strong customer relationships.
Analyze & Improve : Track performance, share insights, and refine processes.
Collaborate & Innovate : Partner with internal teams to boost customer happiness.
What You Bring
✨ Experience : 2-3 years in customer service (1+ years leading a team).
✨ Skills : A problem-solver mindset with top-notch communication.
✨ Tech Savvy : Experience with CRM tools & a passion for customers
About FRND
FRND is redefining the way people connect by building a social platform that’s not just engaging but also safe, inclusive, and fun. We’re a rapidly growing startup with a bold mission: to transform online interactions into meaningful relationships.
Why FRND?
Impact at Scale: Be part of the next big wave in social connection, shaping experiences for millions across India, LATAM, and MENA.
Rewarding Journey: Competitive compensation, equity options, and growth that parallels FRND’s explosive success.
Learn with the Best: Collaborate directly with founders and industry pioneers, supported by stellar investors like Krafton, India Quotient, and Elevation Capital.
Freedom to Thrive: Enjoy an unlimited leave policy and unparalleled ownership of your work.
Product-Centric Mindset: Work in a company where products take center stage, solving unique challenges with innovative solutions.
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