UX Researcher

1 month ago

bangalore, India Cisco Full time

WHAT YOU'LL DO 

As part of the Security UX team, you will work with fellow researchers, product designers, product managers, software engineers, and data analysts to build products that help people connect to the Internet safely everywhere and from any device and meet the security needs of people across organizations and inform the future of security and networking. - Specifically, you will: - Scope, plan and execute discovery and evaluative design research with the support of your manager and senior researchers to gain a deep understanding of user needs and preferences. - With mentorship, apply a variety of in-depth research methods (interviews, surveys, usability tests, etc.) - Translate research findings into actionable, prioritized recommendations - Present insights and recommendations to multiple teams and leaders across the organization - Partner closely with product designers to inform design decisions - Be proactive in communicating and managing stakeholders remotely and across time zones - Contribute to a user-centric and data-centric culture, ensuring that product design is grounded in a deep understanding of user needs, preferences, and behaviors  Who You Are
 - Significant professional work in user research (post-university) OR an advanced degree in a related field and some professional experience. - Familiarity with behavioral analytics - Experience with a variety of qualitative research methodologies, such as remote usability testing, contextual inquiry, one-on-one, and group interviews - Experience with a variety of quantitative research methodologies, such as surveying (Qualtrics experience is a plus), tree testing, card sorting - Comfortable leading or playing a supporting role in the design research process - Experience working cross-functionally with product, design, and engineering teams to understand their research needs - Experience defining research plans including methodology, timelines, participant screening, recruiting, and scheduling - Strong script writing, facilitation, and presentation skills - Can synthesize/analyze data and research into design recommendations - Ability to communicate research findings in a clear and concise manner - Willingness to learn from others - Degree in social, behavioral, human centric interaction or cognitive sciences (Sociology, Anthropology, Psychology) or other research-oriented disciplines within Humanities, Cultural studies, Political Science, Business, or Design (preferred) BONUS: Security & networking experience, enterprise UX experience, an advanced degree in psychology, anthropology, sociology data science, or a related field. This is NOT a technical or programming position, although the ability to understand and effectively communicate with technical leads is a plus.  WHY CISCO 

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