Cluster Operations Manager, AMZL
3 days ago
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customersAmazon is seeking Cluster Operations Manager for its Transportation team.We're seeking a Cluster Operations manager. In this role you will be responsible for Setting up the delivery infrastructure in the city which includes identifying the locations for delivery stations and ensure rapid growth in the delivery infrastructure through out the city.Essential FunctionsDefining, building and responsible for the execution of transportation processes, right from FC to customers and leveraging our Delivery center network.Building capacity in the network by appointing Service Partners and planning Hub (IHS) points. He/ she maintains relationships with the Service Partners and builds their capability. Responsible for Hiring, training and building up a highly motivated workforce for the delivery teams, with support from HR and training team , to meet the operational requirements for the city , continuously meeting the high bar on quality and productivity.Ensure enough bandwidth in citywide delivery team for peak time delivery management.Coordinate with Finance, CS, FC and Projects team to matters related to city operations.Conduct the performance appraisals of the Delivery Center Managers and Channel Relationship Managers and mentor them for handling efficient operations.Continuously improve the delivery process and attain a sustained level of delivery performance standard. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work.Analysis of the data reports to identify performance bottlenecks and improve the performance.Implement the formal process control and process improvement mechanisms such as KaizenEssential SkillsStrong leadership capabilities and people management skillsAbility to work under pressure situationsAbility to work in ambiguous situations.Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part.Ability to set and achieve timelines for tasks: Set realistic and stretching performance expectations for self and others. Regularly reviews progress and acts to ensure optimal results for the business.Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects.High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs.Analytical Skills: Effectively analyze and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks.BASIC QUALIFICATIONS - 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysPREFERRED QUALIFICATIONS - 1+ years of performance metrics, process improvement or lean techniques experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers.
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Cluster Operations Manager, AMZL
4 days ago
Chennai, India Amazon Full timeAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers Amazon is seeking Cluster Operations Manager for its Transportation team....
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Cluster Operations Manager, AMZL
3 days ago
Chennai, India Amazon Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of...
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Cluster Operations Manager, AMZL
3 days ago
Chennai, India Amazon Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of...
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Cluster Operations Manager, AMZL
4 days ago
Chennai, Tamil Nadu, India Amazon Full time ₹ 8,00,000 - ₹ 10,00,000 per yearAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customersAmazon is seeking Cluster Operations Manager for its Transportation...
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Cluster Operations Manager, AMZL
3 days ago
Chennai, Tamil Nadu, India Amazon Full time ₹ 15,00,000 - ₹ 25,00,000 per yearDESCRIPTIONAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers Amazon is seeking Cluster Operations Manager for its...
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Cluster Operations Manager, AMZL
7 hours ago
Chennai, India myGwork - LGBTQ+ Business Community Full timeJob Description This job is with Amazon, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Description At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people....
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Cluster Manager
2 weeks ago
Chennai, Tamil Nadu, India Orange Education Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionWith OneLern as a partner, your school will be future-ready with a digital platform that meets your unique requirements for optimized teaching and learning experiences. OneLern helps schools transform to digital platforms, providing tools and resources that enhance both teaching and learning experiences. Our goal is to facilitate a...
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Cluster Business Manager
4 weeks ago
Chennai, India Pearson Full timeJob Description At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We are the world's lifelong learning company, and we believe every learning opportunity is a chance for a personal breakthrough. We are looking for a dynamic and experienced Cluster Business Manager to join our team, leading our sales operations....
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Cluster Head
3 days ago
Chennai, Tamil Nadu, India Vedantu Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJob Title: Cluster Head – Offline Learning CentresLocation: Maharashtra /Hyderabad / Tamil Nadu.Department: Offline CenterJob Type: Full-timeAbout Vedantu:Vedantu is India's leading EdTech company, committed to making quality education accessible and impactful. Along with our online learning ecosystem, we are expanding rapidly into Offline Learning Centres...
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Cluster Head
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Chennai, Tamil Nadu, India Vedantu Innovations Full time ₹ 12,00,000 - ₹ 36,00,000 per yearRole & responsibilitiesBusiness & Revenue GrowthOwn and drive revenue targets, enrollments, and profitability for all centers within the cluster.Implement strategies to achieve business goals and ensure ROI across centers.Operational ExcellenceEnsure smooth functioning of all centers, adhering to Vedantus operational standards.Monitor daily operations,...
