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Zoho Implementation Specialist Internship

1 month ago

Delhi, India Pinerium Full time
Job DescriptionWelcome to the Zoho Implementation Specialist Internship Program We are excited to offer a hands-on learning experience for aspiring individuals who are interested in implementing Zoho solutions. This internship will provide you with the opportunity to work closely with our experienced implementation team, gain practical skills, and contribute to successful Zoho deployments.Responsibilities:As a Zoho Implementation Specialist intern, you will play an active role in supporting our implementation projects and ensuring client satisfaction. Your key responsibilities will include:Assisting in gathering and documenting clients business requirements for Zoho implementations.

Analyzing client processes and workflows, identifying areas for improvement and optimization.

Collaborating with key stakeholders to define user needs and develop data processing solutions.

Interacting with customers to provide information, address inquiries, and resolve concerns about Zoho products and services.

Conducting GAP analyses to showcase the benefits of implementing Zoho systems for enhancing business operations.

Supporting the preparation and delivery of customized demos of Zoho applications for clients.

Assisting in the configuration and customization of Zoho applications based on client requirements.

Collaborating with the development team, if needed, to coordinate the implementation process.

Conducting extensive testing of the system before each implementation step to ensure accuracy and efficiency.

Creating and maintaining project plans and schedules, listing tasks, accountabilities, and due dates.

Troubleshooting and responding to system requests, providing detailed resolutions within the agreed service level agreement.

Identifying system performance issues and recommending appropriate changes for improvement.

Requirements To be considered for this internship opportunity, we are looking for candidates with the following qualifications:Strong interest in technology and software solutions, with a willingness to learn and adapt.

Excellent communication and interpersonal skills to effectively manage relationships with clients.

Exceptional problem-solving and analytical thinking abilities.

Intellectual curiosity, collaboration, and openness to new challenges.

Strong sense of ownership and the ability to take initiative in project execution.

Detail-oriented and organized, with excellent multitasking abilities.

Bachelor's degree in Business Administration, IS/IT, or Computer Science (or currently pursuing).

Prior knowledge or experience in the following skills:

HTML, CSS, JavaScript

Webhooks

APIs

React/Node.js/Java

XML

Low-Code Development

ERP (Enterprise Resource Planning)

Agile methodology

Intuition-driven decision-making

Conflict resolution skills

Benefits During this internship, you will gain valuable experience in implementing Zoho solutions and working in a collaborative environment. Benefits of the program include:Exposure to real-world implementation projects.

Opportunities for skill development and learning from industry professionals.

Hands-on experience with Zoho applications and technologies.

Preparation for a potential career in Zoho implementation or related fields.

Possibility of full-time offers for high-performing interns.

Join our Zoho Implementation Specialist Internship Program and embark on a journey to enhance your skills and make a real impact on business operations. Apply now to be part of our dedicated team and kick start your career in Zoho implementation. We are excited to offer you the opportunity to participate in our Unpaid Internship Program at Pinerium. Please note that this is an unpaid program with a duration of 3 months. While the program may not provide financial compensation, it offers a valuable platform for you to gain practical experience, develop your skills, and explore your career interests.RequirementsMinimum 1 year experience as a Product Owner or similar role, preferably with a focus on Zoho solutions. Bachelor's degree in Computer Science, Engineering, Business, or a related field. Strong knowledge of the Zoho product suite, including Zoho CRM, Zoho Books, Zoho Projects, etc. Excellent understanding of agile methodologies and experience working in agile development environments. Proficient in gathering and analyzing business requirements, writing user stories, and managing product backlogs. Strong problem-solving and analytical skills, with the ability to make data-driven decisions. Excellent communication, presentation, and interpersonal skills. Ability to work effectively in cross-functional teams and collaborate with stakeholders at all levels. Self-motivated, detail-oriented, and able to prioritize and manage multiple tasks simultaneously. Zoho certifications, such as Zoho Certified Developer or Zoho Certified Consultant, are desirable.

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