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Zoho Implementation Consultant

1 month ago

Delhi, India DigiSmiths Digital Agency Full time
Job DescriptionThis is a remote position.Do you know ZOHO? Do you have experience developing customized solutions? Innovate Now is the place for you. We specialize in customized integration solutions, training, and consulting across multiple management tool like ERPs CRMs, including Zoho and Odoo

About us:

We are a multicultural team that develops and implements unique solutions for our clients and where each person's skills are constantly honed to improve the final product. Our a people driven organisation where you will get not only grow your career within your skill set and domain, you will also have the opportunity to collaborate from team members across different domain and skill set

We are a remote first organisation who believes in treating people with respect and care more about the output and quality, as you will be working with people from different time zone, we encourage our team members to work asynchronously. We are an equal opportunity employer who respects you and your individuality be it from any caste,creed, colour, country or sexual

orientation.Requirements

About the role :

Interact with customers to understand their business process

Prepare a solution plan to meet the needs of the customer

Configure and customize the Zoho suite of applications to map customers’ business process

Manage the expectation of the customer to ensure project success

Conduct personalized user training

Create walk-through videos

About you:

Must have technical skills:

2 – 5 years experience as a CRM consultant

Successful track record of implementing CRM solutions

Good understanding of Agile practices, Kanban, Epic, user stories etc

Prior experience in Zoho CRM will be an added advantage.

Must have soft skills

Excellent communication skills and fluency in English

Willingness to learn and be open to different perspectives

Ability to translate business requirements into technical solutions

Sense of accountability of individual and team deliverables

Knowdege of ZOHO crm, Desk, Projects Inventory, and other commonly used ZOHO Apps

Recommended but not essensial - Marketing Autmation, Finance Suit

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