Customer Relations Executive

4 days ago

Bengaluru, India VFM Ducati Bengaluru Full time
Position : Customer Relations Executive
Location : VFM Ducati Bengaluru, #91 Richmond Road, Bengaluru, Karnataka
Company Description :
Ducati Bengaluru, powered by VFM Motors, is launching in Winter 2024 to deliver the thrill and luxury of Ducati motorcycles to Karnataka. With a premium showroom and state-of-the-art service centre, we aim to create an exceptional experience for enthusiasts, backed by VFM Group's trusted legacy of quality and customer care.
Role Description :
The Customer Relations Executive will play a vital role in creating a seamless and premium experience for our customers. This is a full-time, on-site role that focuses on managing customer interactions, sales inquiries, and service coordination, ensuring every touchpoint reflects the Ducati standard of excellence.
Key Responsibilities :
Customer Service & Coordination :
Handle service-related inquiries, schedule service appointments, and coordinate with the service team for smooth operations.
Respond promptly to customer queries via phone, email, and in-person interactions.
Sales Support :
Manage incoming sales inquiries and assist the sales team in providing accurate information to potential buyers.
Coordinate follow-ups for post-sales and delivery experiences.
Campaigns & Engagement :
Support service and sales campaigns by contacting customers for offers, updates, and promotions.
Coordinate and invite customers to Ducati events, ensuring a high level of engagement and participation.
Data Management :
Update and maintain customer data in the CRM system, ensuring accurate and up-to-date records.
Track customer feedback and escalate any unresolved concerns to the relevant teams.
Post-Service and Follow-Ups :
Conduct follow-up calls post-service to ensure customer satisfaction and address any concerns.
Maintain relationships with customers through periodic communication and support.
Event Marketing :
Collaborate with the marketing team to promote events and campaigns that enhance the Ducati experience.
Job Qualifications :
Exceptional interpersonal and communication skills, with fluency in English (spoken and written).
Enthusiasm for motorcycles and a passion for the Ducati brand is a must.
Proven experience in customer service, client relations, or a similar role (automotive industry experience preferred).
Strong organizational and coordination abilities.
Ability to handle multiple tasks and prioritize effectively.
Proficiency in CRM tools and Microsoft Office Suite.
A proactive attitude with problem-solving skills and a focus on customer satisfaction.
Bachelor's degree in Business Administration, Hospitality, or a related field is preferred.
Why Join Us?
At Ducati Bengaluru, powered by VFM Motors, you will have the unique opportunity to be part of a world-class brand that combines performance, luxury, and innovation. This role offers a chance to turn your passion for motorcycles into a fulfilling career while providing exceptional service to Ducati enthusiasts.
To apply, send your resume and cover letter to  .

  • Customer Relations Executive

    5 months ago

    Bengaluru, India Mahitha Prasad Full time

    **Job Title**:Customer Relations Executive and Social Media Coordinator **Company**:Mahitha Prasad **Location**: Bangalore **About Us**: Mahitha Prasad is a renowned designer clothing brand committed to delivering top-notch products and services to our valued customers. We take pride in our dedication to excellence and customer satisfaction. Are you a...

  • Customer relations executive

    3 days ago

    Bengaluru, India VFM Ducati Bengaluru Full time

    Position : Customer Relations ExecutiveLocation : VFM Ducati Bengaluru, #91 Richmond Road, Bengaluru, KarnatakaCompany Description :Ducati Bengaluru, powered by VFM Motors, is launching in Winter 2024 to deliver the thrill and luxury of Ducati motorcycles to Karnataka. With a premium showroom and state-of-the-art service centre, we aim to create an...

  • Customer Relations Executive

    4 days ago

    Bengaluru, India VFM Ducati Bengaluru Full time

    Position: Customer Relations ExecutiveLocation: VFM Ducati Bengaluru, #91 Richmond Road, Bengaluru, KarnatakaCompany Description:Ducati Bengaluru, powered by VFM Motors, is launching in Winter 2024 to deliver the thrill and luxury of Ducati motorcycles to Karnataka. With a premium showroom and state-of-the-art service centre, we aim to create an exceptional...

  • Customer Relations Executive

    4 days ago

    Bengaluru, India VFM Ducati Bengaluru Full time

    Position: Customer Relations ExecutiveLocation: VFM Ducati Bengaluru, #91 Richmond Road, Bengaluru, KarnatakaCompany Description:Ducati Bengaluru, powered by VFM Motors, is launching in Winter 2024 to deliver the thrill and luxury of Ducati motorcycles to Karnataka. With a premium showroom and state-of-the-art service centre, we aim to create an exceptional...

  • Customer Relations Executive

    3 days ago

    Bengaluru, India VFM Ducati Bengaluru Full time

    Position : Customer Relations Executive Location : VFM Ducati Bengaluru, #91 Richmond Road, Bengaluru, Karnataka Company Description : Ducati Bengaluru, powered by VFM Motors, is launching in Winter 2024 to deliver the thrill and luxury of Ducati motorcycles to Karnataka. With a premium showroom and state-of-the-art service centre, we aim to create an...

  • Customer Relation Executive

    6 months ago

    Bengaluru, India IndusViva Health Sciences Pvt Ltd Full time

    Job Description - Customer Relationship Executive Key Responsibilities: Deliver exceptional customer service by promptly addressing guest inquiries, requests, and concerns with professionalism and empathy. Problem Resolution: Effectively resolve guest issues and complaints, taking ownership of problems and ensuring satisfactory resolutions. Communication:...

  • Customer Relation Executive

    5 months ago

    Bengaluru, Karnataka, India HSJB Business Solutions LLP Full time

    Urgent opening in Automobile Industry Customer Relation Executive Location - Bangalore Experience - 0-3 years of relevant experience in the automobiles industry. Salary - 20 k+ incentives Qualification - Graduation Gender - Female Pay: Up to ₹20,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus Work Location: In...

  • Customer Service Executive

    6 months ago

    Banaswadi, Bengaluru, Karnataka, India Quick customer electronic service Full time

    Hi, I'm searching customer service executive to manage phone calls and balancing data sheet in system 8904309332 **Job Types**: Full-time, Fresher **Salary**: From ₹8,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Monday to Friday Supplemental pay types: - Performance bonus **Education**: - Secondary(10th Pass)...

  • Customer Relation Executive

    6 months ago

    Bengaluru, Karnataka, India The Art of Living HR Full time

    **Customer Relations Executives** Experience Level: 3-5 Years Seeking a Real Estate Associate with 3-5 years of experience. Responsibilities include property analysis, transaction management, asset management, client communication, due diligence, and reporting. **Qualifications**: Bachelor's degree, strong analytical and communication skills, proficiency...

  • Customer Relations Executive

    4 weeks ago

    Bengaluru, India Futé Services Full time

    Customer Support Executive Responsibilities:Managing the team.Overseeing the customer service process.Resolving customer complaints brought to your attention.Planning the training and standardization of service delivery.Monitoring the work of individual representatives and of the team.Conducting quality assurance surveys with customers and providing feedback...

  • Customer Relation Executive

    2 days ago

    Domlur, Bengaluru, Karnataka, India ACT Solutions (P) Ltd Full time

    Job Title: Customer Relationship Executive Company: Nexgen Work Location: Bangalore Key Responsibilities: Front office management and customer interactions Customer Relationship Management Should handle administrative tasks Responds to customer inquiries Should provide Sales Support Team Collaboration and Reporting Required Skills and...

  • Customer Relation Executive

    6 months ago

    Bengaluru, India JLL Full time

    JLL supports the Whole You, personally and professionally. Customer Relation Executive Property And Asset Management **What this job involves**: Building great impressions and experience You’ll be the face of JLL—that’s why creating a welcoming yet professional image of the company is vital to your role. As our stakeholders’ first point of...

  • Customer Relations Officer

    4 weeks ago

    Bengaluru, Karnataka, India Futé Services Full time

    Customer Relations Executive Responsibilities:Direct the team to ensure optimal performance.Oversee the customer service process to guarantee high standards.Resolve customer complaints efficiently.Plan and implement training programs for staff to enhance service delivery.Monitor the work of individual representatives and the team, providing feedback where...

  • Executive Customer Relations

    5 months ago

    Bengaluru, India Enagic India Kangen Water Pvt Ltd Full time

    Responsible for high level of professionalism with clients and working to establish a positive rapport with every client. - Update customer information in the customer service database during and after each call. - Work with management team to stay updated on product information and be informed of any changes in customer policies. - Keep records of customer...

  • Executive - Customer Relations

    6 months ago

    Bengaluru, India Sobha Full time

    Summary: IT- Java Developer - Location: Bangalore, Gurgaon Key Skills: Java, Structs, Hibernate Job Details - Job Position : Java Developer - Functional Area : IT - Number of Position : 2 - Location : Bangalore, Gurgaon - Experience : IT- Java Developer **Job Description**: - Roles and Responsibilities- Minimum 1 year Experience in customer relations in...

  • Customer Relations Executive

    5 months ago

    Bengaluru, Karnataka, India ART OF LIVING HUMAN RESOURCES Full time

    **Responsibilities**: - Handle customer inquiries, resolve issues, and maintain positive relationships. - Investigate and address customer complaints, ensuring timely resolution. - Communicate product information and promotions to customers. - Document customer interactions and provide feedback to relevant departments. - Collaborate with cross-functional...

  • Customer Service Representative

    6 months ago

    Bengaluru, India Quick customer electronic service Full time

    Customer relationship executive, to handle escalation,calling, data entry, mailing, balancing the target **Salary**: From ₹7,000.00 per month **Benefits**: - Cell phone reimbursement - Internet reimbursement Schedule: - Day shift Supplemental pay types: - Overtime pay - Performance bonus **Education**: - Secondary(10th Pass)...

  • Customer Care Executive

    6 months ago

    Bengaluru, India Alpha Customer Care Pvt Ltd Full time

    **Job Profile** - Inbound support - Service ticket management - L1 Tech support - Service call tracking and scheduling - Outbound customer feedback survey **Support Channel**: - Voice / Mail/ Whatsapp **Qualification**: - Degree - Diploma - Puc pass/fail **Languages**: - English, Hindi & Regional Language - English, Hindi & Marathi - English, Hindi &...

  • Customer Relations Manager

    3 months ago

    Bengaluru, India Arvind SmartSpaces Full time

    Key Responsibilities: CRM System Management: Oversee the day-to-day management of the CRM system, ensuring it is functioning optimally and data is accurately recorded and maintained. Customize CRM workflows and processes to meet the specific needs of the organization and improve overall efficiency. Customer Engagement & Retention: Develop and implement...

  • Customer Relations Manager

    3 months ago

    Bengaluru, India Arvind SmartSpaces Full time

    Key Responsibilities:CRM System Management:Oversee the day-to-day management of the CRM system, ensuring it is functioning optimally and data is accurately recorded and maintained.Customize CRM workflows and processes to meet the specific needs of the organization and improve overall efficiency.Customer Engagement & Retention:Develop and implement CRM...