Technical Program Manager

1 month ago

Gurugram, India Deutsche Telekom Digital Labs Full time

Role: Technical Program Manager

We are looking for a Technical Program Manager to join our Engineering team. We build the systems used by tens of thousands of Customers. In this role you will directly engaged with Business stack owner to drive development program and deliver. The program deliverables will be highly visible building blocks for the Technology and Business.

This role is all about execution. You will be working with Product Mangers, project managers, infrastructure engineers , software developers , and senior management. In the near term, you will drive this cross - functional teams to improve the customers experience on how they interact with applications.

You will closely work with teams to deliver a comprehensive solution for our business. You will enjoy a high degree of autonomy and your ability to deliver consistent, high quality results will make you successful in this role. You will also assess risks , anticipate bottlenecks , provide escalation management , make tradeoffs , and balance business needs with technical and financial constraints.

Key missions and responsibilities :

Proactively manage across stakeholder groups to establish interdependencies, identify risks and resource constraints, and eliminate significant roadblocks in a timely fashion.

Exercise smart decision-making and effectively collaborate with other leaders and stakeholders to address key issues and roadblocks aggressively and in a timely fashion.

Ensure measurable KPIs are developed for the program, and that they align to the overall KPIs for the product.

Ensure regular, active communication with adjacent programs and external stakeholders, including international regions.

Identify program impediments and addresses including proper escalation to individuals/groups as needed.

Lead program retrospectives and commitment to improvement on a regular cadence

Escalate, Track , and if possible Resolve impediments

Ensure proper definition of OKRs for each team

Ensuring coherence between teams ( resources, recruitment, workload, backlog,...)

so that each team is in situation of being operational

Make sure each team has a proper domain knowledge training so that each team

member can deliver more efficiently

Make sure they have cohenrent practices, and make sure each teams tracks

appropriate KPIs

o How the work is progressing,

o What are the risks

o What are issues and impediments o...

A Go-getter with 10+ yeas of exp. who can aggressively meet the timelines with great details on planning & execution

Make sure they have proper transparency when it comes to tickets that they are in charge, status of ticket, delivery of codebase, reporting,...

Proven leadership skills; self-motivated and a self-starter with a “Can do” attitude

Managing stakeholders

Coordination between the teams

Propose mitigations measures in case we have issues on the delivery

Coach leaders if needed

Work with tech leads and product owners to ensure that implementation strategy is

appropriate

Relevant work experience in internet - related project and / or technical product management in a software applications environment

Manage projects end-to-end by demonstrating strong project management skills and following project management standards

Be the face of the organization and manage customer expectations on deliverable by regularly communicating with Business / Product / Developers / Testers and all other project stake holders

Work in a multi-project environment and if required, own the responsibility of end to end delivery

Research and evaluate new software related technologies and products. Development of prototypes for new technology initiatives and product review/selection/recommendation

Highly proficient written and verbal communication skills effective with business and technical audiences

Must have knowledge working in Agile Methodologies and Ability to drive the sprint cycles Smoothly.

Preferable to have knowledge on JIRA and Confluence.

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