Service Desk Analyst

OVERVIEW Under general supervision, in a 24/7 online Service Desk (Semi-Technical), the Service Desk Analyst will assist Customers by performing the tasks requested through assigned escalated Service Request, Incident, and Changes. This role would be the on-floor assistance, the escalation point for Service Desk Analyst II and Service Desk Analyst in...

OVERVIEWUnder general supervision, in a 24/7 online Service Desk (Semi-Technical), the Service Desk Analyst will assist Customers by performing the tasks requested through assigned escalated Service Request, Incident, and Changes. This role would be the on-floor assistance, the escalation point for Service Desk Analyst II and Service Desk Analyst in...

OVERVIEWUnder general supervision, in a 24/7 online Service Desk (Semi-Technical), the Service Desk Analyst will assist Customers by performing the tasks requested through assigned escalated Service Request, Incident, and Changes. This role would be the on-floor assistance, the escalation point for Service Desk Analyst II and Service Desk Analyst in...

OVERVIEWUnder general supervision, in a 24/7 online Service Desk (Semi-Technical), the Service Desk Analyst will assist Customers by performing the tasks requested through assigned escalated Service Request, Incident, and Changes. This role would be the on-floor assistance, the escalation point for Service Desk Analyst II and Service Desk Analyst in...

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together.What we are looking forRole: ITIS Service Desk AnalystExperience Range: 4 – 6 YearsLocation: ChennaiMust-Have:Answers and responds to inbound calls or electronic requests...

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together.What we are looking forRole: ITIS Service Desk AnalystExperience Range: 4 – 6 YearsLocation: ChennaiMust-Have:Answers and responds to inbound calls or electronic requests...

Grade - BPO 1/2 Skill - Service Desk Location - Noida **Skill Set**: - 1-2 years of experience as a **Help Desk Analyst** or other customer support role - Good understanding of HR systems and processes - Problem solving skills are associated with an HR Administrativeenvironment. - Good Strong written and verbal communication skills - 80 TO 90%...

SERVICE DESK AGENT JD:​Location: Hyderabad, Telangana, IndiaRole - Service Desk Agent – L1Band -B1Experience - 2 Years - 4 YearsDesignation - Servicedesk AssociateLanguage-English (Read + Write + Speak)Type Of Support-Voice processWork place-Hyderabad, Telangana, IndiaJob Description:Technical Support/Service Desk Agent -L1 will be the part of Global...

SERVICE DESK AGENT JD: ​ Location: Hyderabad, Telangana, India Role - Service Desk Agent – L1 Band -B1 Experience - 2 Years - 4 Years Designation - Servicedesk Associate Language-English (Read + Write + Speak) Type Of Support-Voice process Work place-Hyderabad, Telangana, India Job Description: Technical Support/Service Desk Agent -L1 will be the part...

SERVICE DESK AGENT JD:​Location: Hyderabad, Telangana, IndiaRole - Service Desk Agent – L1Band -B1Experience - 2 Years - 4 YearsDesignation - Servicedesk AssociateLanguage-English (Read + Write + Speak)Type Of Support-Voice processWork place-Hyderabad, Telangana, IndiaJob Description:Technical Support/Service Desk Agent -L1 will be the part of Global...

SNRequired InformationDetailsRole-Service Desk – Agent (Voice)Required Technical Skill Set-Desktop & Network troubleshootingDesired Experience Range-2 – 5yearsLocation -ChennaiDesired Competencies (Technical/Behavioural Competency)Must-HaveRequires good verbal and written communication skills as well as strong customer service and interpersonal...

**Service desk Supervisor** **Location - CP New Delhi,** **4+ Years** **4.5lpa** **- Graduate** **- Team handling Experience** **- Good Management Skills** **- Good Hardware skills** **- Good Communication skills** **- Good MIS Skills** Pay: ₹400,000.00 - ₹450,000.00 per year Day range: - Monday to Friday Shift: - Day...

Company: Innefu Lab Pvt. Ltd. Role: Service Desk Executive Experience: 0-2 years **Location: Delhi** Notice Period: Immediate Joiner Or 15 days We are a Series A Funded New Age Information Security & Data Analytics Company and we take pride in the fact that we have been delivering value to our customers with our innovative offerings and helping them adopt...

About the RoleWRI India is seeking a skilled Help Desk Support Analyst I to join our team. As a Help Desk Support Analyst I, you will be responsible for providing technical support to our staff and ensuring that our IT systems are running smoothly.Key ResponsibilitiesProvide technical support to staff via phone, email, and in-person Troubleshoot and resolve...

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together.What we are looking forRole: Service DeskExperience Range: 5 – 8 YearsLocation: ChennaiMust Have:Answers and responds to inbound calls or electronic requests from end-users...

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together.What we are looking forRole: Service DeskExperience Range: 5 – 8 YearsLocation: ChennaiMust Have:Answers and responds to inbound calls or electronic requests from end-users...

Required Information Details1 Role** Service Desk Agent2 Required Technical Skill Set** Service Desk Operation with good fluency in English (Read/write/Speak)4 Desired Experience Range** 2-85 Location of Requirement KolkataDesired Competencies (Technical/Behavioral Competency)Must-Have**(Ideally should not be morethan 3-5) · At least 3 years of previous IT...

TCS hiring!!Role: Service DeskLocation: ChennaiExperience: 2-5Must Have:Knowledge on O365, MS office Suite, Active Directory, Hardware and Software related troubleshooting skills, communication to handle US customerRequires good verbal and written communication skills as well as strong customer service and interpersonal skillsNeed for international client...

**Job Role**: - Service Desk Agent **Experience Range**: - 1 to 5 Years **Location**: - Noida - Provide Level 1 support for all in scope services. - Act as a single point of contact (SPOC) for all user requests, and resolve issues on first call, or route to the appropriate resolving support group. - Perform active case management and be accountable for...

We are looking for aService Desk Technicianfor one of our clients. Your job scope is as follows:Provide advanced-level technical support to end-users via phone, email, and in-personAssess and qualify the requestDiagnose and troubleshoot hardware, software, and network issuesAssist with the installation, configuration, and maintenance of computer systems and...