Supervisor, Human Centered Design
1 day ago
Technical knowledge of CRM-to-ERP in Lead to Order and Order to Cash processes (required)
Strong technical knowledge and experience with how sales functions leverage CRM systems to improve operations (required)
Experience consulting on large C/EX solutions, which include Sales Tech, such as CRM systems, and marketing, branding, and advertising campaigns, and large organizational transformation projects (secondary) – RequiredIndustry experience in sales (required), marketing, service operations (Preferred)
Ability to effectively manage overall client relationships to exceed client expectations in a sophisticated large consulting firm environment (required)
Ability to provide effective communication to client project teams, executive sponsors and internal practice groups (required)
Ability to develop and maintain strong relationships with centers of influence and professionals (preferred)
Client Engagement Delivery: Analysis, development and documentation of improvement opportunities, e.g. business process mapping and will include technology implementation and training components of front-office focused technologies, such as CRM systems (i.e. Salesforce CRM, Microsoft Dynamics CRM, etc.)
Client relationship management, supervision of staff, (onsite) client projects and development of Experience Transformation services within the larger marketplace, including demonstrating capabilities related to: human-centered strategic consulting, design, brand & marketing, customer/employee experience solutions and transformation deliverables.
Some new opportunity pursuits, taking a consultative approach to growing strategic accounts
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at .RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the in the Indian Armed Forces; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at .
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