Field Services Engineer
Found in: Whatjobs IN C2 - 3 weeks ago
Required Work experience: 1+ years
Job Location: Udupi, Shivamogga, Davangere, Bellary (on-site)
Roles and Responsibilities:● Coordinate day-to-day activities to meet project objectives.● Installation of the Machines.● Educate and train customers on the use of machines, software, and applications.● Attending Break down Calls and Troubleshooting● First Time Resolution of the machines handled.● Build positive relationships with customers.● Collect, record, and maintain the right data to meet project objectives.● Closely working with the local client centres to achieve the desired goal.● Brainstorm with the internal team on ways to address gaps that may arise.● Support the operational aspects of product implementation and development.
Skill Set (Technical and Soft skills) :
● Min 2 years experience in a healthcare institution.● Experience in Health Tech or Public health sectors is extremely advantageous.● Understanding the Healthcare market is a plus.● Strong MS Office Skills (PowerPoint, Word, Excel) and IT Literacy.● Resilient team player who is willing to adapt to the changing priorities of the business.● Excellent verbal and efficient written communication demonstrating confidence in a client-facing role.
Expected Educational Qualification:● Any Degree/Diploma
Desired Candidate Profile
● Ability to work productively with minimal supervision.● Good communication and customer service skills● Experience troubleshooting and responding to customer concerns.● Strong time management skills. Ability to adapt to changing circumstances.● Ethical and trustworthy.
Languages:
English, Kannada(Must)
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