Field Service Engineer

4 weeks ago


Delhi Jodhpur, India BIZ Hr IT Solutions Full time
Hi,

We are Hiring for Global MNC Company

Location: Delhi and Jodhpur

Experience:   Â1-14 years for Delhi Location and 3-5years for Jodhpur Location

Summary of work Environment and Work performed:

ï'§ To manage all Service and Technical aspects for the full range TMEIC Solar Inverter Systems & Solution product
with the objective of achieving the set target/Objectives.
ï'§ Coordinating the entire activity of the After Sales Support (Service & Support area) department
ï'§ Generating leads and contracts after Sales Services.
ï'§ Agreeing price and other Service contract terms with customer. Ensuring that contracts concluded with customers are
correct, minimizing commercial risk to the company and achieving required profit margins.
ï'§ Work with Business Manager to define / refine service offering is developed and communicated to sales team.
ï'§ Responsible uptime of product under warranty & with service contract.
ï'§ Liaison with Business Manager Development to understand details of product direction and design and maintaining the
minimum Spares Stock.
ï'§ Responsible for understanding business and technical problems addressed by the products including key regulations,
business drivers, evolving business needs etc.
ï'§ Responsible for staying on competitive analyses and understanding differentiators between the company and its
competitors.
ï'§ Responsible for the Project drawings and its approval from customer.
ï'§ Conduction of the load study & efficiency in the field
ï'§ Advance level analysis of field related incident.

Specific Duties:
ï'· Work Ethics & Values.
ï'· Teamwork.
ï'· Achieving Excellence.
ï'· Customer Focus
ï'· Responsible for maintaining the TAT and uptime of product under warranty & with service contract.
ï'· Fields related document management & etcetera.
ï'· Conduction of the load study & efficiency in the field
ï'· Advance level analysis of field related incident.
ï'·


Education, Knowledge, Skills, Abilities and Experience:

Education:
Essential: - Bachelor's Degree/Diploma in Electrical, Electronics, Instrumentation & Control
Desired: - Bachelor's Degree in Electronics
Location: - Preferred in Jodhpur Rajasthan

Knowledge:
ï'· Solid knowledge on PV Inverters & Its functionality
ï'· Knowledge of LVRT/HVRT functions
ï'· Knowledge of PQA, Meter, AutoCAD, Customer handling capability
ï'· Knowledge of Electronics Fundamentals, Digital Electronics, Microprocessors and Communication Interfaces like
Modbus, TCP/IP, SNMP, BMS.
ï'· Breakdown handling experience of PV Inverters, Converters
ï'· Good and Consistent Academic Records
ï'· Strong Analytical skills. Passion to Succeed and eager to learn new technologies.

Skills and abilities:

Experience:
• PV Inverter Application knowledge.
• Analytical Thinking.
• Attention to Details.
• Business Insight.
• Communication.
• Problem Solving
• Policies & Procedures.
• Project Management.
• Requirements Analysis / Documentation.
• Business Sales

Experience:
3 to 5 Years of experience in PV Inverter/ Solar Service Industry

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