Business Analysis Specialist

2 weeks ago

Chennai, India NTT DATA, Inc. Full time

In these roles, you willbe responsible for:

  • Analyses business requirements and creates software design for at least one major sub-system.
  • Develops high-level specifications at the modular sub system.
  • Participates in client/ external interactions on technical matters.
  • Understands the client projects, confirms the feasibility of the automation for the processes in scope, and defines the stages needed to develop automation.
  • Understand the client requirement by studying the business process and SOP documents.
  • Prepares flow charts and systems diagrams to assist in problem analysis.
  • Evaluate processes and provide recommendations for automation enhancements.
  • Support full lifecycle implementation of the RPA project including Analysis, documentation, User manual creation training and Post implementation support.
  • Experience in both Waterfall and Agile methodology.
  • Identify tasks with automation potential together with production teams and customers and implement automation with RPA and other applicable technologies.
  • Participate in interactions with customers as a subject matter expert.
  • Collecting, analyzing, and interpreting information in a logical and coherent manner.
  • Preparing business cases, feasibility studies, Functional specifications, and requirements statements.
  • Process Mapping and Documentation / Liaise with relevant stakeholders to review possible improvements to processes and procedures.
  • Ensure that the relevant groups are fully briefed with respect to requirements relating to support and change management.

Preferable Skills for this role include:

Technical skills

  • 4 to 6 years of experience as BA across HR, Healthcare, Life, Finance, Banking domains
  • 4 to 6 years of experience in eliciting and documenting requirements.
  • At least 4 years of experience in Agile methodology. Preferably SCRUM master.
  • At least 2 years of hands on experience with MS Visio or equivalent.
  • At least 1 years of experience in preparing training/user manuals.
  • At least 1 year of experience in managing BAs and lead elicitation process.
  • Experience with JIRA, DevOPs, Captivate, Snagit, SAP.
  • Experience in working on any Automation tool AA or UI Path is preferable.
  • Minimum knowledge on GenAI concepts

Desired Skills:

  • Good written and oral communication skills with fluency in written and spoken English.
  • Domain Knowledge: Finance (F&A), Healthcare, Banking & Life Insurance

Preferences:

  • Graduate degree (preferably IT with .net knowledge)

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