Quality Assurance Manager

7 days ago

Navi Mumbai, India Conviction Hr Full time

What are we looking for?
•

Perform quality checks on a range of deliverables including banners, flyers, eDMs, product pages, videos, and static/digital ads.
• Validate content accuracy, layout alignment, copy correctness, and branding compliance.
• Review assets against project briefs, technical specifications, and brand guidelines.
• Perform link testing, form validation, browser checks, and interactive element reviews for digital assets.
• Log issues clearly and systematically; track rework and provide RCA input when required.
• Flag recurring issues to team leads and suggest preventive actions.
• Collaborate closely with project managers, designers, and copywriters to close QA feedback loops.
• Ensure every asset is checked before client delivery and meets SLA for quality.
• Contribute to QA documentation, checklists, and best practices updates.
12 years of experience in a quality or proofreading role, preferably in digital, content, or creative environments.
• Basic understanding of design and layout principles, branding, and digital formats (JPG, PNG, PDF, PSD, HTML).
• Familiarity with common QA tools, Adobe Acrobat, MS Office, and platforms like Figma or Workfront.
• Excellent attention to detail, grammar, spelling, and layout structure.
• Strong time management and task prioritization skills.
• Good communication skills to report findings and collaborate with multiple teams.
Common Business Knowledge & Client Interaction
• Understands project context, stakeholder expectations, and quality benchmarks.
• Communicates quality issues clearly to internal teams and contributes to improvement efforts.
• Supports error-free client delivery by ensuring accuracy and consistency.
• Capable of working across multiple projects and fast turnaround environments.

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