Customer Service- Voice

4 weeks ago

Mumbai, India NexGen TechSoft Full time

We are looking for a dedicated and enthusiastic Customer Service- Voice (US Healthcare) to join our team in Chennai. If you have decent communication skills, a customer-focused attitude, and are ready to contribute to a dynamic work environment, we would love to hear from you

Role: Customer Service- Voice (US Healthcare)

Eligibility & Requirements:
* Graduate Fresher with excellent communication skills.
* Qualified Technical or Hotel Management Degrees are not eligible.
* Any BPO experience with complete documents will be an added advantage.
* Courteous with strong customer service orientation.
* Good in English communication
* Dependable with attention to detail.
* Good listening and speaking skills.
* Willingness to learn.
* Good sales skills.
* Full-time Students – Not Eligible.
* Self-Travelling & Out-of-boundary – Not considered.

Compensation & Benefits (Salary) : ₹2.40 LPA
Work Location: Mumbai– Airoli & Kolkata (We have job openings in both the location)
Night Shift Allowance: ₹0–3,000 PM
MIP (Incentive post-training): ₹3,000 for fresher, ₹4,500 for candidates with 1+ year international voice experience
Shift: Rotational shifts, predominantly night & 2 rotational/split week-offs
Transport: Night/odd hours (7 pm–7 am) drop provided; one-way transport during the day
Educational Qualification: Any Degree
Experience: Freshers / Experience (Experience of 6 months and above desirable)
Experience in call center will be an advantage.
Age: above 18 yrs

Communication Skill required:
* Voice Clarity
* Accent Neutrality
* Good in English
* Willingness to work in rotational shifts, as needed

Cont HR :

Job Types: Full-time, Permanent, Fresher

Pay: ₹20, ₹25,000.00 per month

Benefits:

  • Health insurance
  • Life insurance
  • Provident Fund

Work Location: In person

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