Specialist, Gift Card Accounting

3 weeks ago


bangalore, India Lowe's India Full time
About Lowe’s
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Bengaluru, Lowe’s India develops innovative technology products and solutions and delivers business capabilities to provide the best omnichannel experience for Lowe’s customers. Lowe’s India employs over 4,200 associates across technology, analytics, merchandising, supply chain, marketing, finance and accounting, product management and shared services. Lowe’s India actively supports the communities it serves through programs focused on skill-building, sustainability and safe homes. For more information, visit, .
About Team:
The Team is responsible for assisting the stores and providing accurate accounting resolutions to store queries. Ensuring the financials are updated correctly so that there is no negative impact to the company by posting JE’s in a timely manner. We also work on periodic reporting and recons for Daily Summary, Gift Card and Omni Channel Accounting.
Job Summary:
Handling of escalations related to Payment Services. Working on end-to-end Omni Channel accounting. Addressing any discrepancies related to omni channel system failures from stores perspective and online orders. Following up and recovering of money from customers due to issues related to system failures. As well as, refunding money to customers due to similar issues related to system failures.
Roles & Responsibilities:
Resolving escalations coming from stores related to Payment Services Accounting
Researching and journaling Omni Channel and FITS failures (Finance & Inventory Transaction Services)
Daily Coverage of FRC hotline for escalated requests for Omni Channel issues
Apply principles to accurately record financial transactions and maintain appropriate supporting documentation.
Work effectively and efficiently with team members and be able to strike a balance between multiple process.
Drives customer satisfaction by ensuring activities are performed as per TAT (Turnaround time) with 100% quality
Provide ad hoc reporting as requested
Work efficiently with cross functional teams in accounting for issue resolution
Work on extracting, cleansing, converting and presenting data according to requirements
Be a team player, by stepping into business problems which may not be associated with the main business to which you may be aligned to
Updating of DTP’s (Desktop Procedures) on quarterly basis
Ensure 100% accuracy and 100% timely deliverables.
Initiate Process Simplifications and Automations to improve overall efficiency and productivity.
Work with the onshore team to develop world class accounting solutions to assist the business and the company.
Work on projects on an ad hoc basis and provide analysis.
Years of Experience:
5 - 8 Years of Experience in Finance and Accounting. Prior experience in Retail Business, Daily Summary, Gift Card Accounting and Transactional Accounting will be added advantage.
Education Qualification & Certifications (optional)
Required Minimum Qualifications :
Commerce Graduate and above
Primary Skills (must have)
Key Skillset: Gift Card, Transactional Accounting, reconciliation, account receivables, Inter company reconciliation
Demonstrated understanding of US GAAP concepts and financial controls (to apply this knowledge to the design and execution of activities within the respective area)
Advanced skills in MS office programs (Excel, Word, Access)
Strong understanding of accounting systems
Demonstrated experience working cross-functionally
Ability to effectively communicate in English (oral and written)
Secondary Skills (desired)
Experience with accounting software and online platforms: Trintech, BPCS, PeopleSoft, Mainframe/Bluezone, MS Access Database etc.

  • bangalore, India Lowe's India Full time

    About Lowe’s Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Bengaluru,...


  • bangalore, India Amazon Pay (India) Private Limited Full time

    Job summaryAre you customer obsessed, flexible, smart and analytical, strategic yet execution focused, hungry and passionate about e-commerce, experienced, and entrepreneurial leader with a strong work ethic? Want to work in one of the fastest growing businesses at Amazon that significantly contributes to the company’s customer obsession and results?...


  • bangalore, India Amazon Pay (India) Private Limited Full time

    Job summaryAre you customer obsessed, flexible, smart and analytical, strategic yet execution focused, hungry and passionate about e-commerce, experienced, and entrepreneurial leader with a strong work ethic? Want to work in one of the fastest growing businesses at Amazon that significantly contributes to the company’s customer obsession and results?...


  • bangalore, India ADCI - Karnataka Full time

    Amazon Consumer Gift Cards is a fast-growing, multi-billion-dollar, worldwide business with a mission to provide the world’s most desired and convenient gift to customers.We are looking for an outstanding Business Intelligence Engineer with broad technical skills to build analytic and reporting capabilities to deliver on strategic analytical/reporting...


  • bangalore, India ADCI - Karnataka Full time

    Amazon Consumer Gift Cards is a fast-growing, multi-billion-dollar, worldwide business with a mission to provide the world’s most desired and convenient gift to customers.We are looking for an outstanding Business Intelligence Engineer with broad technical skills to build analytic and reporting capabilities to deliver on strategic analytical/reporting...


  • bangalore, India Pluto Card Full time

    About Pluto Pluto is the Enterprise Spend Management platform for MENA serving the $30 Trillion+ B2B Payments market. Pluto has been awarded the "Corporate solutions of the year" by the Middle Eastern Fintech Association. Pluto is backed by some of Silicon Valley’s top-tier venture capital firms. We’ve raised $7M Seed from top investors and operators,...


  • bangalore, India Amazon Pay (India) Private Limited Full time

    He/she will be leading Business Development charter to scale Payouts Channel for Amazon Pay Gift Card and Voucher business.Key job responsibilitiesHe/she must be an effective communicator and negotiator working with our key partners and corporate customers. He/she should have strong business judgment with a track record of strong ownership values and...


  • bangalore, India Hudson's Bay Company Full time

    Job Description Associate – General Accounting & Reporting General Accounting team is responsible for performing the day to day activities assigned in the team. This role requires high degree of customer orientation to meet the needs of internal customers / business partners with the global Finance team, as well as other internal...


  • bangalore, India First Advantage Full time

    Position Description Summary: Vendor management process associate perform crucial job duties that ensure vendors get paid for services and products rendered. They review and process invoices, audit credit card bills, answer vendor inquiries, reconcile vendor statements and process for payments. As a member of the team Participates in meeting service...


  • bangalore, India Amazon Pay (India) Private Limited Full time

    Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused, hungry and passionate about e-commerce, experienced, and entrepreneurial leader with a strong work ethic? Interested in working in a high impact role? Does the opportunity of accelerating growth of a large business and innovating to delight customers appeal to you?...


  • Telangana/Karnataka/Goa/Kolkata/Jharkhand/Bihar/Hyderabad/Warangal/Bangalore/Mysore/Jamshedpur/Ranch, India iimjobs Full time

    Role: Account Protection SpecialistJob description This position is responsible for providing excellent service to our valued U K Based customers whose accounts may have fraudulent activities As an Account Protection Specialist, you will be responsible to balance Customer interest with interest of American Express and ensure review of fraud claims from our...


  • bangalore, India Amazon Pay (India) Private Limited Full time

    We are seeking an experienced Business Development Manager to strategize, define 3YP vision, bring scalability through high impact technology-product integrations with pioneer technology partners/start-ups/enterprise clientele for Amazon pay gift cards. He/She will lead Business Development for Corp GC direct sales team pan India. He/she must be an effective...


  • bangalore, India Amazon Pay (India) Private Limited Full time

    We are seeking an experienced Business Development Manager to strategize, define 3YP vision, bring scalability through high impact technology-product integrations with pioneer technology partners/start-ups/enterprise clientele for Amazon pay gift cards. He/She will lead Business Development for Corp GC direct sales team pan India. He/she must be an effective...


  • bangalore, India dentsu Full time

    Job Title: Analyst - Operational Finance (Global card Program) Job summary: The role is to ensure that all Citibank/Amex Card and Central Travel Account (“CTA”) stakeholders are kept informed of program developments, manage the submission/approval/settlement workflow, identify issues in processes, resolve or escalate enquiries and issues and produce the...

  • Associate Director

    2 weeks ago


    bangalore, India Razorpay Full time

    The Role: This role is a key enabler to help Razorpay’s channel sales ecosystem become successful by using loyalty and rewards to target cardholders for acquisition and distribute offers to increase transactions. In particular, this role owns the global rewards ecosystem in multiple form factors from thousands of merchants - discount offers, gift...


  • bangalore, India Amazon Pay (India) Private Limited Full time

    Does the opportunity of accelerating growth of a large business and innovating to delight customers appeal to you? Are you passionate about fintech industry? If yes, this opportunity will appeal to you.Amazon Pay Gift Cards (APGC) is Amazon India’s pre-paid product encompassing capabilities that serve gifting needs of Indians customers, incentive for...


  • bangalore, India Amazon Pay (India) Private Limited Full time

    Does the opportunity of accelerating growth of a large business and innovating to delight customers appeal to you? Are you passionate about fintech industry? If yes, this opportunity will appeal to you.Amazon Pay Gift Cards (APGC) is Amazon India’s pre-paid product encompassing capabilities that serve gifting needs of Indians customers, incentive for...


  • Bangalore Urban, India dentsu Full time

    Job Title: Analyst - Operational Finance (Global card Program)Job summary:The role is to ensure that all Citibank/Amex Card and Central Travel Account (“CTA”) stakeholders are kept informed of program developments, manage the submission/approval/settlement workflow, identify issues in processes, resolve or escalate enquiries and issues and produce the...


  • bangalore, India Amelia Full time

    Billing SpecialistUtilize accounting software to identify outstanding accountsGenerate bills and invoices specific to customer accountsDeliver invoices to clients via digital and traditional mail servicesProcess all payment using various pay servicesReconcile all payment with accountSend delinquent accounts to the collections departmentGenerate monthly and...


  • bangalore, India AMETEK Full time

    Job Summary The Accounts Receivable Specialist will have responsibility for general accounting activity surrounding the accounts receivable function. The Accounts Receivable Specialist will help process, track, and repord payments in an accurate, efficient, and timely manner. In addition, the Accounts Receivable Specialist will have both a...