Facilities Coordinator, Soft Services

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Position Summary
The Workplace Coordinator ensures an exceptional workplace experience by managing all soft services, events, and concierge offerings for Stripe's offices in Bengaluru. This role oversees day-to-day service delivery—covering cleaning, pest control, pantry operations, and reception—while fostering user engagement, supporting events, and ensuring vendor excellence. The Workplace Coordinator acts as a frontline ambassador, providing a welcoming environment and ensuring operational efficiency across all workplace touchpoints.

Key Responsibilities
Soft Services & Facilities

• Manage all soft services including cleaning, pest control, waste management, pantry and breakroom upkeep, and general office presentation.
• Conduct regular inspections to ensure service quality and adherence to health, safety, and cleanliness standards.
• Oversee vendor management end-to-end: sourcing, contract preparation, invoicing, budgeting, performance reviews, and onboarding.
• Coordinate minor maintenance and liaise with relevant teams for repairs and upgrades.

Reception & Concierge

• Manage reception services when the receptionist is on break or leave
• Deliver high-quality reception services, including visitor greeting, registration, and escort coordination.
• Manage incoming calls, deliveries, and inquiries in a professional and efficient manner.
• Provide concierge services such as local area information, transport bookings, and special assistance for employees and visitors.
• Maintain a clean, organized, and welcoming front-of-house area.

Events & Engagement

• Plan, coordinate, and execute workplace events such as town halls, team activities, wellness programs, and social gatherings.
• Manage event logistics: space booking, room setup, catering, audiovisual requirements, and supplier coordination.
• Promote events and workplace activities through internal communications.
• Gather feedback post-event to improve future initiatives.
• Partner with internal teams to foster employee engagement and enhance workplace culture.

Workplace Support

• Serve as the primary point of contact for workplace-related inquiries.
• Manage office supplies, furniture, and pantry inventory.
• Support onboarding of new employees by introducing workplace services and protocols.
• Assist with space planning, moves, and workstation changes.
• Monitor and report workplace performance metrics and identify areas for improvement.
• Support sustainability and wellness initiatives.

Location:

On-site –Bengaluru, KA

Scheduled Weekly Hours:

40

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For additional details please see our career site pages for each country.

.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.