Sales Operations analyst
3 weeks ago
Role requires to expand the eComm channel reporting & analytics capability. Focused on complex analyses, numbers and documents and lead performance analytics projects.• Be the pulse on eComm business performance & contribution – Leveraging internal & external eComm data, and work with BUs & finance teams to consolidate performance knowledge & learnings• Support eComm Sales & R+A teams in preparing high quality materials, documents and analyses that will contribute to ongoing eComm channel development projects• Work with eComm & R+A teams to set KPIs, establish data, build & distribute (on going) scorecards that drive the right action & have tangible impact on the business• Carry out ad hoc strategic analysis consolidating multiple data sources to provide strategic insight• Work with DX & broader insights teams to carry out shopper behaviour & channel insights – building scorecards & integrating the right insight into strategic analysis• Working in the international matrix is key, requiring strong communication and soft skills, capability to adjust communications to recipients & different cultures. • Role requires high proficiency in Excel, Powerpoint and other Microsoft Office apps as well as analytical skills to make sense out of numbers and preparing high level conclusions/recommendations• Leverage existing PepsiCo & eComm specific analytical tools ( eComm IQ built on tableau) to integrate data sets that analyse performance & drivers – Having tableau skills would be a distinct advantage• Key in the success is coping with uncertainty, ambiguity and fragmented set of data and capability to move things forward on limited inputs• Setting the agenda for deployment of key eComm R+A projects• Partner with Reporting & Analytics lead & eComm channel teams to define KPIs, data & tools needed to drive efficiency in the operation & generate more value from the breadth of data available in PepsiCoResponsibilities
• Work with wider teams to develop eComm Channel & Category intelligence, identifying & understanding channel trends, competition monitoring & opportunity identification • Create in depth analysis on performance & opportunity – work with GBS, Sector & BU teams• Prepare channel specific analyses, charts, sets of data and presentations that provide clear & actionable insight• Connect with BU, sector, finance & GBS counterparts to source information needed, often consolidating multiple data sets• Actively work with DX & Insights teams to generate & consolidate eComm market intelligence ( Kantar) and shopper / channel insights• Source & curate external insights & reports, helping to share & build intelligence across the eComm community• Make sense out of numbers and given information to prepare overarching story and conclusions/recommendations• Prepare compelling presentations – tell stories from macro to micro points of action• Choose and influence stakeholders to get specific information and point of view• Support finance & reporting teams through budget tracking & analysis• Based on high-level goals, create actionable steps and define proper resources and milestones to achieve the resultQualifications
• 2 or more year’s experience in strategy/management consulting OR mutli-national organization working in a sales, commercial or transformation function• Ability to use BI tools– Internal ( Cockpit, eComm IQ), and external (e.Fundamentals, Similar Web, eConsultancy, Kantar, Nielsen etc.)• Proficiency in MS Office package, especially Excel & Power Point is essential• Very Good level of written & spoken English• Strong analytical skills• Experience of Tableau (or other BI tools), and/or data visualization experience can be a plus• Ability to work with virtual teams across multiple geographies & timezones• Proactive approach - drive online sales and customer engagement whilst taking others with you• Ability to strategically frame opportunity, codify & share learnings across wide group of stakeholders• Previous eComm experience preferred• Ability to handle multiple work streams simultaneously and to tight deadlines in a fast-paced and dynamic environment.• Good collaborator and influencer: Experience working with a breadth of stakeholders and peers – levels, functions and across countries in Europe• Ability to extract key messages from complex data and craft a clear narrative, presenting in person & virtually• Good commercial and operational instinct to ensure recommendations are practical and executable • Well organized, self-sufficient and proactive: Best-in-class time management skills, ability to multitask, set priorities and plan• Can-do, flexible attitude with resilience: Calmly able to respond to rapidly changing business priorities• Proven experience using PowerPoint and ability to produce visually compelling presentations ( beyond just operating the software) that are impactful with a senior audience.
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