Loan Processor.

Job Description

Unlock Your Potential in Mortgage Processing Excellence

Welcome to Right Step Mortgage, where mortgage mastery meets innovation. As a trailblazer in the industry, Right Step Mortgage is synonymous with excellence in home financing solutions. Guiding clients through every step of their mortgage journey, we empower our team to redefine industry standards with precision and passion. Imagine yourself at the heart of this dynamic organization, leveraging state-of-the-art technology and expert guidance to shape the future of mortgage processing. Whether you work remotely or at our prime office locations in Bogotá and Medellin, you'll experience a supportive environment that encourages growth and celebrates diversity. At Right Step Mortgage, our commitment goes beyond competitive benefits like prepaid medicine and access to Emapta Academy; it's about fostering a culture of integrity, collaboration, and continuous learning. Join us and discover why we're not just leading the way in mortgages—we're shaping the future of home ownership with every right step forward.

Loan Processing: Your Gateway to Success

Be part of our client’s team as a Loan Processor , where you'll collaborate directly with borrowers, loan officers, and lenders. Your role involves ensuring timely loan closings, managing documentation, and maintaining compliance. This position demands meticulous attention to detail and excellent communication skills to deliver exceptional customer service.

Employment type: Indefinite term type contract
Shift: MONDAY TO FRIDAY | 9:00 am to 6:00 pm EST.
Work setup: Remote

Smooth Sailing: Mastering Loan Processing Tasks

• Work directly with borrowers, loan officers, 3rd party partners, and lenders to facilitate timely loan closings and ensure a positive customer experience.
  
• Collate all applicant documentation to ensure applications meet established time frames.
  
• Gather any other supporting documents for loans.
  
• Prepare serviceability calculators for clients by interpreting financial data.
  
• Request pricing discounts and negotiate strong discounts by providing offers from competing banks.
  
• Prepare loan lodgments.
  
• Run files through your compliance checklist.
  
• Adhere to strict timeframes and deadlines when preparing loan applications.
  
• Collect information from lenders for existing clients and prepare a database.
  
• Verify potentially fraudulent items such as conflicting addresses and flag them back to the broker.
  
• Research lender offerings and prepare product comparison grids.
  
• Manage and assist existing clients with their requests (such as repricing, refixing their loans, loan variations, etc.).
  
• Chase lenders for status updates, keeping the broker and applicant informed every step of the way.
  
• Chase for valuation status updates.
  
• Handle administration and field calls from applicants.
  
• Prepare post-settlement activities.
  
• Manage any rework efficiently.
  
• Key all information into broker CRM, keeping records up to date.
  
• Attach scanned files to CRM records.
  

Requirements

Unlock Your Potential: Key Skills for Mortgage Pros

Requirements:

• Minimum of 2-3 years of end-to-end US loan processing experience.
  
• Preferably with experience in a similar role at a mortgage lending institution.
  
• Attention to detail is a must-have skill.
  
• Strong analytical and numeracy skills.
  
• Ability to assess complex loan applications.
  
• Must display exceptional phone manners and possess both verbal and written communication skills.
  
• Strong ability to interact within a team environment.
  
• Highly proficient in Microsoft Excel, Word, and web-based processing systems.
  

Tech Stack:

• Microsoft Office
  
• Outlook
  

Benefits

Prime Perks: Benefits That Boost Your Career

• Connectivity allowance
  
• Prepaid medicine
  
• Work items provided (laptop, mouse, headset)
  
• Indefinite term type contract
  
• 5 extra days of vacation leave (20 in total)
  
• Direct exposure to clients
  
• Career growth opportunities
  
• Diverse and supportive work environment
  
• Prime office locations in Bogotá and Medellin
  
• Upskilling opportunities through Emapta Academy
  

Welcome to Emapta Colombia

At Emapta, you're not just joining an industry-leading outsourcing provider; you're becoming part of a community that celebrates the rich cultural tapestry of Colombia. Our track record of success and diverse international clientele across various industries provide a solid foundation for your career. With over 700 global partners preferring to open remote jobs in the country, our vision is to help you and thousands more Colombians reach your full potential and dreams without the need to leave the country and work abroad.

Join forces with passionate professionals who share the desire to make a meaningful impact through premium global opportunities, all at your fingertips. Emapta isn't just a company; it's a community that values the balance between work and life. Start a truly exciting journey with us and discover how your talent can flourish in a setting that celebrates the spirit of Latin America.

#EmaptaExperience

Requirements
Unlock Your Potential: Key Skills for Mortgage Pros Requirements: Minimum of 2-3 years of end-to-end US loan processing experience. Preferably with experience in a similar role at a mortgage lending institution. Attention to detail is a must-have skill. Strong analytical and numeracy skills. Ability to assess complex loan applications. Must display exceptional phone manners and possess both verbal and written communication skills. Strong ability to interact within a team environment. Highly proficient in Microsoft Excel, Word, and web-based processing systems. Tech Stack: Microsoft Office Outlook

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