Assistant Key Account Manager

3 weeks ago


west bengal, India Food Service India Private Limited Full time
ROLE OBJECTIVE –
Food Service India has an extensive array of products related to the food industry along with a highly capable product development cell. To support and direct the sales efforts for all categories of businesses, to drive market expansion in a particular geography and achieve organizational objectives.
DUTIES AND RESPONSIBILITIES -
a) Financial Responsibility:
 Responsible for acquisition & management of sales and revenue targets largely for Hotels
and Caterers & Big Chain Restaurants.
 Create and Maintain strong pipeline to ensure future wins and keep the sales momentum
going.
 Ensure payments are collected within contracted time frames.
 Prepare sales plans for the region by customer and further outlet wise along with the Key Account Manager to meet revenue targets.
b) Customer Responsibility (Internal and External) :
 Proactively engage with both current and potential customers through regular face to face
contacts and expand the footprint and relationships with multiple stakeholders in each
customer organization.
 Ensure that the customer commitments are serviced to their satisfaction (In terms of
Quality, quantity and timeliness). Resolve issues proactively and promptly.
 Provide market intelligence data on trends, competitors and other activities to the
category head and business.
 Regular review with customers on outlet wise performance.
 Ensure all statutory forms are collected within the defined time frames.
c) Process Improvement:
 Focus on improving the efficiency and effectiveness of the selling process.
 Focus on identifying new customer segments.
 Agree & align on business plan with customers & track and monitor on regular basis.
SPECIFIC SKILL SETS:
 Existing strong relationship with the customers.
 Excellent selling & negotiation skills.
 Excellent communication skills in English, Hindi + 1 regional language.
 Good analytical skills.
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