IT Support Engineer

3 weeks ago


Adajan, India Inventam Full time

Key Responsibilities:

  • Provide L1/L2 technical support for hardware, software, network, and system issues.
  • Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
  • Troubleshoot Windows, macOS, and Linux OS-related issues.
  • Monitor and maintain LAN/WAN, Wi-Fi, routers, switches, and firewalls.
  • Manage Active Directory, user accounts, group policies, and permissions.
  • Support email systems (Office 365/Google Workspace).
  • Handle ticketing systems and ensure timely resolution of IT queries.
  • Ensure data backup, security policies, and antivirus solutions are in place.
  • Coordinate with vendors for procurement, AMC, and escalations.
  • Document issues, resolutions, and maintain IT knowledge base.

Job Type: Full-time

Pay: ₹28, ₹35,000.00 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person


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