
IT Support Engineer
5 days ago
Key Responsibilities:
- Provide L1/L2 technical support for hardware, software, network, and system issues.
- Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
- Troubleshoot Windows, macOS, and Linux OS-related issues.
- Monitor and maintain LAN/WAN, Wi-Fi, routers, switches, and firewalls.
- Manage Active Directory, user accounts, group policies, and permissions.
- Support email systems (Office 365/Google Workspace).
- Handle ticketing systems and ensure timely resolution of IT queries.
- Ensure data backup, security policies, and antivirus solutions are in place.
- Coordinate with vendors for procurement, AMC, and escalations.
- Document issues, resolutions, and maintain IT knowledge base.
Job Type: Full-time
Pay: ₹28, ₹35,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
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