Customer Relations Executive

2 days ago


Bengaluru, India Diffrun Full time

Company Description Diffrun is a fast-growing brand specializing in personalized books. We combine quality craftsmanship with efficient operations to deliver unique, made-to-order items on time. Our focus is on creating memorable, personalised experiences that customers truly value. Role Description This is a full-time, on-site role for a Customer Relations Executive located in Bengaluru. The Customer Relations Executive will manage day-to-day interactions with clients, resolve customer queries, ensure high levels of customer satisfaction, and consistently maintain superior customer service standards. Additional responsibilities include handling customer complaints, building long-term relationships with clients, and identifying opportunities to improve the overall customer experience. Qualifications Strong Interpersonal Skills and the ability to build and maintain positive relationships Experience in Client Relations and ensuring Customer Satisfaction Proficiency in Customer Service management and handling customer concerns effectively Excellent Communication skills, both verbal and written Problem-solving skills and a proactive approach to addressing issues Ability to work in a fast-paced, on-site environment Apply here



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