Customer Relations Executive

15 hours ago

Bengaluru India Diffrun Full time

Job Description Company Description Diffrun is a fast-growing brand specializing in personalized books. We combine quality craftsmanship with efficient operations to deliver unique, made-to-order items on time. Our focus is on creating memorable, personalised experiences that customers truly value. Role Description This is a full-time, on-site role for a Customer Relations Executive located in Bengaluru. The Customer Relations Executive will manage day-to-day interactions with clients, resolve customer queries, ensure high levels of customer satisfaction, and consistently maintain superior customer service standards. Additional responsibilities include handling customer complaints, building long-term relationships with clients, and identifying opportunities to improve the overall customer experience. Qualifications - Strong Interpersonal Skills and the ability to build and maintain positive relationships - Experience in Client Relations and ensuring Customer Satisfaction - Proficiency in Customer Service management and handling customer concerns effectively - Excellent Communication skills, both verbal and written - Problem-solving skills and a proactive approach to addressing issues - Ability to work in a fast-paced, on-site environment Apply here https://docs.google.com/forms/d/e/1FAIpQLSdk4Q3hHs54ji3rbdnIl8eGHysgPUJUEMWOTl6fpUq26O9sVQ/viewformusp=publish-editor

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