
Atlassian Jira Support
2 days ago
Role: Atlassian Jira Support
Exp: 2.5-4.5yrs
Location: Gurgaon
JD:
- Strong communication skills with the ability to convey technical concepts effectively to diverse stakeholders.
- Extensive experience in Atlassian tool administration, including JIRA and Confluence (both Server and Cloud).
- Provide critical technical support during P1 incidents by troubleshooting logs and resolving project-specific blockers.
- Independently assess and evaluate third-party Atlassian Marketplace plugins for optimal integration and functionality.
- Design, modify, and optimize JIRA workflows, screens, issue types, custom fields, schemes, and issue indexing.
- Conduct in-depth analysis and documentation of existing functionalities to identify areas for improvement and efficiency gains.
- Exhibit a solutions-oriented mindset with a proactive approach to problem-solving.
- Facilitate effective knowledge sharing and collaboration with internal and external stakeholders to drive productivity and innovation.
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