Atlassian Professional

5 days ago

India beBeeAtlassian Full time ₹ 1,80,00,000 - ₹ 2,20,00,000

Job Overview

We are seeking a highly skilled Atlassian professional to join our team. The successful candidate will be responsible for managing and maintaining our Atlassian infrastructure, ensuring seamless operation and optimal performance.

  • Key Responsibilities
  1. Work closely with senior technical management, product owners, and project managers to develop, design, and implement requirements.
  2. Help deliver service improvements without unnecessary investment in new products by working smarter, providing better tools, and utilizing existing product sets more effectively.
  3. Improve alignment of technology solutions with operational areas to focus on practical delivery of solutions architecture to FIL using experience from across the Atlassian product set.
  4. Act as subject matter expert (SME) for Atlassian Jira and Confluence and related add-ons.
  5. Provide ownership and regular updates of issues, including supporting users with best practice advice until requests have been resolved.
  6. Evaluate, diagnose, research, analyze, and provide solutions to simple and medium-complexity problems encountered.
  7. Proactively plan to assess new upcoming features on cloud and communicate to users wherever applicable.
  8. Adhere to security policy surrounding platform standards and provide engineering solutions to that policy as directed by the security product roadmap.
  9. Ensure operational requirements are matched in the delivery of services around standards and engineering, identifying when support arrangements may need to change to efficiently and effectively onboard new technology.
  10. Own and manage user access permissions per security guidelines.
  11. Ensure effective communication across the department and across geographically dispersed teams, including identifying new skills, skills gaps, and working to improve overall team knowledge.
  12. Excellent communication at all levels, able to clearly articulate plans verbally and in written form.
Required Skills and Qualifications
  • Extensive expertise in analyzing, troubleshooting, implementing, and supporting Jira and Confluence Cloud, alongside experience in Atlassian administration and troubleshooting.
  • Demonstrated ability in managing Jira Cloud and Confluence Cloud within a professional environment.
  • Acquaintance with Agile methodologies and cloud-based project management tools.
  • Comprehensive understanding of security policies, user management, best practices, design, usage, implementation, and troubleshooting.
  • Exceptional analytical and troubleshooting skills in a cloud-based setting.
  • Proficiency in Shell, Python, and Groovy scripting for automating tasks to minimize manual workload.
  • Strong knowledge in creating reports on Jira Dashboards and EazyBI.
  • Outstanding implementation skills in managing Jira custom fields, workflow management, and developing common templates.
  • Considerable experience in integrating Jira and Confluence with third-party tools.
  • Proficient in cost optimization by identifying and substituting unnecessary plugins with cloud-native features.
Benefits

This role offers a range of benefits, including:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A collaborative and dynamic work environment.
  • The opportunity to work with a leading organization in the industry.
What We Offer

We offer a range of benefits to our employees, including:

  • A comprehensive health insurance package.
  • A retirement savings plan.
  • Generous paid time off.
  • A range of employee discounts and perks.

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