Senior Engagement Specialist

5 days ago

Hyderabad, India SS&C Full time

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

  • Understand customer requirements and deployments and map them to the solution, provide product implementation and support.
  • Knowledge or exposure in SQL Server installations
  • Plans and tests DR(Disaster Recovery) exercises.
  • Responsible for interfacing with the customer and partners on implementation projects to ensure readiness before implementation
  • Investigate failures, collaborates with the R&D team to come up with fixes, and test and release the fixes or patches to customers.
  • Designs, develops, troubleshoots and resolves data migration strategies and tools, database integrity issues; performance issues; deadlocks; performance tuning & query optimization
  • Detect & resolve issues related to CPU; Memory; I/O disk space etc., installation and configuration of SQL Server and troubleshooting
  • Monitor alerts, and proactively fix issues to ensure database systems to work seamlessly
  • Communicates impact of issues to Senior Management

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

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