Business Manager

Job Description We are seeking a proactive and strategic Business Manager to oversee ManageEngine operations, drive sales, and manage client relationships. The ideal candidate will have a strong understanding of IT infrastructure, network management, and enterprise software solutions. This role involves driving revenue growth, optimizing operations, and leading a team to achieve business objectives. Requirements Key Responsibilities: Lead business development initiatives for ManageEngine solutions, including IT management, network, and infrastructure tools. Build and maintain strong relationships with existing clients and identify expansion opportunities. Collaborate with sales, technical, and support teams to ensure seamless delivery and client satisfaction. Analyze market trends, competitor strategies, and customer requirements to develop actionable insights. Prepare and present business reports, forecasts, and growth strategies to senior management. Ensure adherence to company policies, processes, and best practices in all business operations. Manage and mentor a team to achieve performance targets and professional development goals. Oversee end-to-end project management for ManageEngine implementations and upgrades. Required Skills & Qualifications: Bachelor’s degree in Business, IT, or a related field; MBA preferred. Proven experience in business management, sales, or account management in IT infrastructure or software solutions. Strong understanding of IT management tools, network monitoring, server management, and IT operations. Excellent communication, negotiation, and client management skills. Analytical mindset with the ability to drive data-informed decisions. Leadership and team management experience. Ability to work under pressure and meet business targets. Benefits Health insurance coverage for Self, Spouse, and kids. Retirement savings plan with employer matching contributions. Opportunities for professional development and advancement within the organization. Requirements Key Responsibilities Own the vision, roadmap, and go-to-market strategy for the Digital Workspace Practice. Develop service offerings around EUC devices, modern workplace technologies, and desktop as a service (DaaS). Identify trends, assess emerging technologies, and evolve the practice’s value proposition accordingly. Drive revenue growth through solution positioning and proposal development. Work with Sales and Account Management teams to identify opportunities, qualify prospects, and pitch tailored solutions to customers. Establish strong client relationships, acting as a trusted advisor for digital workplace initiatives. Build and manage strategic partnerships with OEMs and distributors. Stay updated on product roadmaps and manage vendor certifications where applicable. Drive internal training, knowledge management, and certifications to maintain a competitive edge. Define annual business goals, forecast revenue pipelines, and manage practice P&L. Set pricing strategies and cost optimization benchmarks. Key Requirements Qualification Bachelor’s degree, IT, or related field (MBA preferred). Experience 7+ years of field sales experience in the end-user computing domain, with at least 1-3 years in a practice building role. Proven track record of scaling practices in digital workspace, EUC, or workplace transformation areas. Skills & Competencies Excellent business acumen with the ability to create strategic business plans and convert them into operational results. Strong communication and stakeholder management skills. Ability to work in cross-functional and geographically distributed teams. Preferred Qualities Entrepreneurial mindset with a passion for innovation. Customer-obsessed approach with a keen eye for user experience. Agile thinking and openness to change.