Partner Success Manager
2 weeks ago
Pioneer. Challenge Yourself. Create Better Lives.
Ninjacart is a pioneer in agritech. We believe in fostering a culture of innovation. We develop professionals who pioneer new ideas, simplify customer experiences, and impact the lives of millions. Our employees take complete ownership and truly belong.
Ninjacart is India's leading agri-platform, which leverages technology and data to organize the agri-commerce ecosystem. Over the last 8 years, our made-for-India technology and India-centric solutions have disrupted the way fruits and vegetables move from farms to consumers’ plates. We empower farmers and other players in the ecosystem in ways never done before.
Ninjacart aims to be the digital network for global agri-commerce that solves structural problems such as information asymmetry, payment hassles, distribution inefficiency, and discovering new buyers and sellers with tech-first solutions.
Ninjacart has raised over $350mn from Walmart Group, Tiger Global, Accel US, Accel India, Syngenta, and others. We are one of the top 25 startups to work for, according to Linkedin.
We are a highly motivated, results driven community, who focus on proactive approaches to problem solving. We cherish entrepreneurial spirit and provide significant operating autonomy to senior leaders. There are ample opportunities and challenges to be solved at scale and in real-time.
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Location: Bangalore
Responsibilities
- Complete ownership of the Stability and weekly profitability of Last Mile distribution partners of Ninjacart FnV business, for the assigned geographical locations- Help the Distribution partners (DPs) in,- Maintaining an optimal fleet for their last-mile operations- Building effective liquidation channels for the stocks that might be returned from customers due to various operational reasons- Maintaining a good and healthy relationship among the customer community of that area and improving his customer rating week on week- Maintaining the Distribution facility hygiene- Problem-solve for their Quantity and Quality issues, if any, by collaborating with various central teams such as Category teams, Sourcing teams, Last Mile Cluster operations teams, Sales teams and finance teams etc.- Ensure zero attrition of Distribution partners of the area, and scout and spearhead the onboarding of new DPs in case of unprecedented churn- Assist the Area Business Manager and Sales team in handling & monitoring the entire General Trade & distribution for assigned Zone/Area- Delivery of Tonnage, Revenue & Market Share objectives- Evaluating growth at the Category level & developing metrics to gauge the performance across geographies/SKUs- Improve the P&L for the assigned Area- Create and maintain a team environment of continuous improvement and self-learning with a focus on team efficiency and productivity.
A Ninja is resilient, smart, and ambitious. Sounds like you? Here’s what you will need to have to join the Ninja Clan
- 3 to 6 years of experience in Distribution / Vendor management- Recommended to have PnL handling/understanding- Strong Analytical skills- Bachelor's Degree/MBA in Sales/ Marketing/ Operations- 1-2 years of experience in Business development (not mandatory)- Should be comfortable with traveling (a field role)- From FMCG or companies with field sales structure- Local linguistic proficiency is Mandatory (Kannada in this case)
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