Multi Outlet Operations Manager

3 weeks ago

Wadala, India The Studs Sports Bar & Grill Full time

We are seeking a driven and hands-on Operations Manager to support the pre-opening setup, operational standardization, and staff training for upcoming outlets of The Studs Sports Bar and Grill across India. This role requires on-ground execution, an eye for operational details, and the ability to deliver training and implement SOPs as per brand guidelines.

Key Responsibilities:

  • Assist in the pre-opening operational setup for new outlets, including kitchen & bar setup, CCG inventory checks, layout compliance, and service area readiness.
  • Ensure SOP implementation across all departments (kitchen, bar, service, hygiene, safety, etc.).
  • Conduct on-site staff training for FOH and BOH teams on brand standards, service protocol, grooming, POS handling, and emergency preparedness.
  • Coordinate with internal teams and vendors to ensure timely execution of opening checklists.
  • Work with the corporate team to audit trial runs, soft launches, and opening-week service performance.
  • Monitor quality, consistency, and adherence to operational policies post-opening and report findings with recommendations.
  • Maintain daily reporting and feedback logs to senior operations and brand managers.

Requirements:

  • 8-10 years of hands-on experience in restaurant operations, preferably in multi-outlet or franchise-based brands.
  • Strong understanding of restaurant pre-opening processes, hospitality SOPs, and service flow.
  • Experience in training and onboarding FOH & BOH staff is essential.
  • Willingness to travel across cities for outlet launches and support.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Hospitality degree or diploma preferred.

Job Type: Full-time

Pay: ₹50, ₹60,000.00 per month

Ability to commute/relocate:

  • Wadala, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Hospitality management: 1 year (Required)
  • Restaurant management: 2 years (Required)

Willingness to travel:

  • 25% (Required)

Work Location: In person

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