Product Support Engineer
4 weeks ago
Responsibility● Diagnosing, troubleshooting and fixing production software issues● Developing and owning monitoring solutions for production and non-productionenvironments and applications● Develop smaller complexity features / enhancements in existing stable systemcomponents● Adapt installer, shell scripts and perl scripts and aggressively automate manual tasksthrough scripting.● Provide feedback from customer users to the team.● Maintain on-going record of problem analysis and resolution activity in an on-call trackingsystem.Desired Skills● Good exposure to MySQL and writing SQL queries. Should be able to write andunderstand complex joins.● Automation scripting: knowledge of scripting language Ex: Python, perl, shell script isrequired.● Proven success in fast paced production support environment.● Programming experience in any language (C++ / Java / RubyOnRails will be a plus).● Good in problem solving and analytical skills.● Demonstrated ability to communicate effectively in writing, ideally with a successful trackrecord of responding to/resolving customer issues through written communication● Excellent written and oral communications skills.● Prior experience in e-commerce or web services domain will be a plus.● Ability to effectively work with cross functional team.● Possess ability to understand business problems and provide solutions/informationsrelated to the business requirements.● Exposure to Hadoop, Hive queries will be added advantage.
Experience: 2-4 years
-
Product Support Engineer
14 hours ago
Bengaluru, India Intervue.io Full timeAbout:Intervue is on a mission to streamline the entire interviewing process from screening to selecting a candidate. We are a small, agile team on a rapid growth trajectory. If you want a fast-paced environment with a diverse set of highly talented individuals working towards a shared goal, Intervue is the place to be. Intervue builds SaaS products that...
-
Product Support Engineer
2 days ago
Bengaluru, India Intervue.io Full timeAbout:Intervue is on a mission to streamline the entire interviewing process from screening to selecting a candidate. We are a small, agile team on a rapid growth trajectory. If you want a fast-paced environment with a diverse set of highly talented individuals working towards a shared goal, Intervue is the place to be. Intervue builds SaaS products that...
-
Production support engineer
4 weeks ago
Bengaluru, India Klub Full timeJobSummary:Weare seeking a highly motivated Technical Support Engineer to joinour Engineering Team Production Support. The Technical SupportEngineer will be responsible for ensuring the smooth operation ofour engineering system and providing technical assistance tointernalstakeholders.KeyResponsibilities:Provide technical support to the Engineering Team and...
-
Production Support
4 weeks ago
Bengaluru, India Rite Software Solutions & Services (IN) Full time**About us**: Product support engineers handle technical requests filed by end users of a company’s product or system. Their primary responsibility is troubleshooting and resolving errors, and throughout their work they must constantly log details for later reports and to provide customers with updates. When not fixing issues, they assist other engineers...
-
Product Support Engineer
2 weeks ago
Bengaluru, India TalentXo Full timeJob Description :- We are looking for a highly motivated Product Support Engineer with 3-5 years of experience in technical support, preferably in a customer-facing role.- The ideal candidate should have a strong background in troubleshooting technical issues, excellent communication skills, and proficiency in at least one scripting language, programming...
-
Lead Product Support Engineer
5 days ago
Bengaluru, India Pixis Full timeAbout Pixis: Pixis is a US-based codeless technology company that develops accessible AI to empower brands to scale their performance marketing efforts and augment their decision-making seamlessly. Since its inception, Pixis has been on a mission to develop powerful AI infrastructure that equips marketers across countries with robust plug-and-play AI...
-
Technical Product Support Engineer
2 weeks ago
Bengaluru, India Applied Materials Full timeKey ResponsibilitiesResponsible for all technical support related aspects at a specific customer: escalations, fleet performance, system installations, improvement programs and upgrades.Acts as intermediary and field escalation focal point between customer and Division by providing technical support and documentation to field engineers, technicians and...
-
Technical Product Support Engineer
2 weeks ago
Bengaluru, India Applied Materials Full timeKey Responsibilities Responsible for all technical support related aspects at a specific customer: escalations, fleet performance, system installations, improvement programs and upgrades. Acts as intermediary and field escalation focal point between customer and Division by providing technical support and documentation to field engineers, technicians...
-
Big Data Production Support engineer
4 weeks ago
Bengaluru, India Oracle Full timeQualificationsBachelor’s degree in Engineering or related field or relevant work experience3-4 years of Experience in Production Operations / Support areaShould have worked on supporting BigData-related Ops/ Support preferably with Hadoop Map-Reduce backgroundShould be technically hands-on and be able to troubleshoot issues independentlyThe role requires...
-
Product Support Engineer
3 weeks ago
Bengaluru, India Verint Full timeGeneral Description / Overview of Role The purpose of this role is to implement the WFO product suite at contact centers, coordinating all phases of projects with the project manager. This includes site discovery and preparation, implementation and configuration, site design and user acceptance testing. The role also includes advanced project related...
-
Big Data Production Support engineer
4 weeks ago
Bengaluru, India Oracle Full timeQualifications- Bachelor’s degree in Engineering or related field or relevant work experience- 3-4 years of Experience in Production Operations / Support area- Should have worked on supporting BigData-related Ops/ Support preferably with Hadoop Map-Reduce background- Should be technically hands-on and be able to troubleshoot issues independently- The role...
-
Product Support Engineer
1 week ago
Bengaluru, India Azentio Software Pvt Ltd. Full timeJob Description :Azentio Software incorporated in 2020 at Singapore, has been carved out of 3i Infotech, Candela Labs, Beyontec Technologies and Path Solutions. Azentio Software provides mission critical, vertical-specific software products for customers in banking, financial services and insurance verticals and includes key products such as KASTLE-...
-
Product Engineer
4 weeks ago
Bengaluru, India Ceragon Full timeJob Description Innovative telecommunication company is seeking an ATE and Product support Engineering to join the engineering team, that include: Production lines technical support at products and ATEs level Deep knowledge of Ceragon ATE’s and innovative ideas for maintenance and improvement Zero Series SPC support FPY improvement innovative...
-
Experienced System Engineer
3 weeks ago
Bengaluru, India Boeing Full timeDescriptionQualifications:OverviewBoeing is the world’s largest aerospace company and a leading provider of commercial airplanes, defense, space, and security systems, and global services. Building on a legacy of over a century of innovation and leadership, Boeing continues to lead the way in technology and innovation, customer delivery, and investment in...
-
Production Support Engineer
2 weeks ago
Bengaluru, India ADVANSOFT Full timePython ScriptingSupport Exp.Exp 4+Immediate - 10 Joiner.- SQL Python - Production Support- 5+ years experience- Strong on SQL, Unix & Python- Strong on Data Warehouse & ETL concepts- Minimum 3-4 yrs working experience in Support & ITIL process- Monitor production systems and respond to alerts in a timely manner.- Investigate and troubleshoot issues reported...
-
Support Engineer
2 weeks ago
Bengaluru, India Mixpanel Full timeAbout Mixpanel Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips—no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions. Over 9,000 customers, including...
-
Product Engineer
2 days ago
Bengaluru, India Ceragon Full timeJob DescriptionInnovative telecommunication company is seeking an ATE and Product support Engineering to join the engineering team, that include:Production lines technical support at products and ATEs levelDeep knowledge of Ceragon ATE’s and innovative ideas for maintenance and improvementZero Series SPC supportFPY improvement innovative ideasDriving...
-
Product Support Snr Manager
3 weeks ago
Bengaluru, India Oracle Full timeAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...
-
Big Data Production Support engineer
4 weeks ago
Bengaluru, India Oracle Full timeQualifications Bachelor’s degree in Engineering or related field or relevant work experience3-4 years of Experience in Production Operations / Support areaShould have worked on supporting BigData-related Ops/ Support preferably with Hadoop Map-Reduce backgroundShould be technically hands-on and be able to troubleshoot issues independentlyThe role requires...
-
Big Data Production Support engineer
4 weeks ago
Bengaluru, India Oracle Full timeQualifications Bachelor’s degree in Engineering or related field or relevant work experience 3-4 years of Experience in Production Operations / Support area Should have worked on supporting BigData-related Ops/ Support preferably with Hadoop Map-Reduce background Should be technically hands-on and be able to troubleshoot issues independently The role...