Production Support Engineer
2 weeks ago
Python Scripting
Support Exp.
Exp 4+
Immediate - 10 Joiner.
- SQL Python - Production Support
- 5+ years experience
- Strong on SQL, Unix & Python
- Strong on Data Warehouse & ETL concepts
- Minimum 3-4 yrs working experience in Support & ITIL process
- Monitor production systems and respond to alerts in a timely manner.
- Investigate and troubleshoot issues reported by users or detected through monitoring tools.
- Analyze system logs and data to identify root causes of problems and implement solutions.
- Work closely with development teams to escalate and resolve complex technical issues.
- Develop and maintain scripts and tools to automate repetitive tasks and streamline support processes.
- Document troubleshooting procedures, solutions, and best practices for knowledge sharing.
- Participate in on-call rotation to provide 24/7 support for critical production systems.
Requirements :
- Bachelor's degree in Computer Science, Engineering, or related field.
- Years of experience in production support or related role.
- Proficiency in SQL for querying and analyzing relational databases.
- Strong scripting skills in Python for automation and data manipulation.
- Experience with Unix/Linux operating systems and shell scripting.
- Familiarity with monitoring tools such as Nagios, Splunk, or ELK stack.
- Excellent problem-solving skills and attention to detail.
- Ability to work independently and collaborate effectively in a team environment.
- Strong communication skills, both verbal and written.
- Prior experience with Agile methodologies and DevOps practices is a plus.
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