Senior Program Manager

2 weeks ago

Pune, India Thermax Limited Full time

Job Description
Roles & Responsibilities :

  • Establish and lead the ERP Applications PMO framework, governance standards, and delivery processes.
  • Ensure ERP project portfolio aligns with organizational strategy and priorities.
  • Define and monitor KPIs and success measures for ERP programs (schedule adherence, budget, adoption, and business value).
  • Oversee planning, execution, and delivery of ERP implementations, rollouts, upgrades, and integrations.
  • Manage risks, dependencies, and issues across ERP initiatives, ensuring timely mitigation.
  • Ensure compliance with ITGC, audit, and regulatory requirements in ERP program delivery.
  • Partner with business leaders, ERP functional owners, and IT stakeholders to align ERP programs with business needs.
  • Provide transparent reporting, dashboards, and executive updates on ERP program status.
  • Act as a bridge between business, technical, and vendor partners to ensure ERP program success.
  • Drive ERP program excellence through the adoption of best practices in PMO, Agile, and ERP program governance.
  • Enable change management and user adoption through coordination with Superusers, training, and communication programs.
  • Continuously optimize ERP application portfolio governance and value delivery.
  • Lead the ERP PMO team and mentor project managers.
  • Ensure cross-functional collaboration across IT, business units, and external partners.
  • Build a culture of accountability, transparency, and customer-first delivery.

Critical Competencies

  • Strong program/project management expertise with a focus on ERP applications.
  • Proven ability to manage complex, large-scale ERP implementations and transformations.
  • Exceptional stakeholder management and executive communication skills.
  • Deep understanding of ERP modules (Finance, SCM, HR, Manufacturing, etc.) and business integration.
  • Hands-on experience with PMO tools (MS Project, Primavera, Jira, ServiceNow, etc.).
  • Strong leadership, negotiation, and vendor management capabilities.
  • Knowledge of ITGC, SOX, and audit compliance requirements.

Qualifications & Experience

  • 15+ years of program/project management experience with at least 10+ years in ERP applications leadership (Oracle, SAP, Infor, or equivalent).
  • Track record of ERP implementations, upgrades, and enterprise transformations.
  • Familiarity with ERP PMO governance frameworks, portfolio management, and reporting.
  • Certifications preferred: PMP, PgMP, PMI-ACP, SAFe, ITIL, or ERP-specific certifications.

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