Telecaller

3 weeks ago

Greater Noida, India vikava labs Full time

Location: Onsite – Surajpur site b, greater noida
Employment Type: Full-time

About Vikava Labs

Vikava Labs is a brand-building ecosystem that partners with D2C and product-based businesses across fashion, lifestyle, and consumer categories. We help founders scale through strategy, sourcing, marketing, and execution support.

We are looking for a motivated Telecaller to join our team and support our business development and client engagement activities.

Key Responsibilities

  • Make outbound calls to prospective leads, clients, and partners.
  • Explain company services clearly and confidently, addressing queries and building trust.
  • Maintain a database of calls, leads, and follow-ups in CRM.
  • Generate interest and schedule meetings for the business development team.
  • Handle inbound inquiries professionally and convert them into warm leads.
  • Achieve daily/weekly/monthly calling and lead generation targets.
  • Collect and document client feedback to improve communication strategies.

Required Skills & Qualities

  • Excellent verbal communication skills in English and Hindi (any additional language is a plus).
  • Confident, polite, and persuasive telephone manner.
  • Good listening skills with the ability to understand client needs.
  • Basic computer knowledge (MS Office, Google Sheets, CRM tools).
  • Self-motivated, disciplined, and target-driven.
  • Freshers can apply; prior experience in telecalling, telesales, or customer service is a plus.

Qualifications

  • Minimum: Graduate / Diploma in any stream.
  • Preferred: Background in Marketing, Business Communication, or related fields.

Compensation & Benefits

  • Competitive salary ( optional incentives if applicable)
  • Opportunity to grow into Business Development / Client Relations roles.
  • Exposure to the fashion, lifestyle, and consumer brand industry.
  • Friendly and growth-oriented work environment.

Why Join Us?

At Vikava Labs, you'll not just be a caller — you'll be the voice of the brand that connects with entrepreneurs and decision-makers. We believe in nurturing talent and providing long-term growth opportunities.

Job Types: Full-time, Permanent

Pay: ₹8, ₹27,259.19 per month

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person

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