Key Account Manager

Job Title: Key Account Manager – IT Networking & Cybersecurity Company: Cybrox Secure Systems Experience: 5–10 years Location: Bengaluru Job Summary Cybrox Secure Systems is looking for an experienced Key Account Manager (KAM) – IT Networking & Cybersecurity to manage and grow strategic enterprise accounts. The role involves driving revenue growth through consultative selling of networking, cybersecurity, and IT infrastructure solutions while building long-term relationships with key stakeholders. The ideal candidate will have strong enterprise sales experience, a solid understanding of networking and security technologies, and the ability to translate technical solutions into clear business value. Key Responsibilities Account Management & Relationship Building Own and manage assigned strategic enterprise accounts across networking and cybersecurity portfolios Build and maintain trusted relationships with CIOs, CISOs, IT Heads, and procurement teams Act as the primary point of contact for all commercial, solution, and engagement-related discussions Develop and execute detailed account plans to drive customer growth, retention, and wallet share Sales & Revenue Growth Drive revenue through upselling and cross-selling of IT networking and security solutions Identify new business opportunities within existing accounts and convert them into closures Meet or exceed assigned revenue, pipeline, and margin targets Lead large deal negotiations, pricing discussions, and contract closures Solution Selling & Customer Engagement Understand customer IT infrastructure, network architecture, and cybersecurity posture Position and sell solutions including (but not limited to): Network Switching & Routing Wireless & SD-WAN Firewalls, Endpoint Security, SASE, and Zero Trust solutions Network & Security Management Platforms Collaborate closely with pre-sales and technical teams for solution design, demos, and proof-of-concepts (POCs) Partner & Vendor Management Coordinate with OEMs, distributors, and channel partners Participate in joint account planning and vendor-driven opportunities Ensure adherence to vendor programs, certifications, and sales processes Forecasting & Reporting Maintain accurate sales forecasts and pipeline updates in CRM tools Track deal progress, customer engagements, renewals, and expansions Provide regular market insights, customer feedback, and competitive intelligence to management Required Skills & Qualifications Education Bachelor’s degree in Engineering, IT, Business, or a related field MBA or equivalent qualification is an added advantage Experience Proven experience in IT sales, enterprise sales, or key account management Strong background in networking and cybersecurity solutions Experience working with large enterprises and/or government accounts Technical & Business Skills Strong understanding of networking and cybersecurity technologies Ability to articulate technical solutions in terms of business outcomes Excellent communication, presentation, and negotiation skills Proven experience engaging with CXO-level stakeholders Personal Attributes Customer-focused and results-oriented mindset Strategic thinker with strong execution capabilities Ability to work independently and collaborate effectively with cross-functional teams Preferred Certifications (Optional) CCNA / CCNP / Security+ Fortinet NSE, Palo Alto, Cisco, Check Point, or equivalent certifications ITIL or recognized sales methodology certifications Key Performance Indicators (KPIs) Revenue and margin achievement Account growth, expansion, and retention Pipeline value and forecast accuracy Customer satisfaction and renewal rates