Technical Support

Found in: Whatjobs IN C2 - 2 weeks ago


Bengaluru, India Digi Upaay Solutions Pvt Ltd Full time
Job description:

Job Title: Technical Support Role- L1Location: Bangalore (Whitefield OR Electronic City)Experience: 1 to 2 YearsLanguages known : English and HindiMandatory Skills: Good system troubleshooting knowledge; Operating Systems; Servers; PC Hardware and Software related issuesNight shift + shift allowance#immediate joiners requiredSalary - 27,500/M

Responsibilities:1.

Working from a standard protocol and utilizing documented processes to respond to clients' issues. Some judgment may be used to supplement the outlined process.2.

Successfully resolve simple to moderate technical issues (related to hardware and software) from incoming client's contacts and proactive notification systems.3.

Respond to service, product, technical, and client-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on client entitlement (for example more complex warranty).4.

Begin to proactively assist clients to avoid or reduce problem occurrence.5.

Work is often reviewed by the Supervisor or Team Lead.Knowledge and Skills:1.

Articulate in excellent written and verbal communication skills.2.

Experience in client-facing roles either remote or face-to-face.3.

Computer proficiency with applicable software applications.4.

Demonstrated problem-solving skills.5.

Accuracy in data entry.6.

Excellent fluency in language to be supported.7.

Experience in a phone-based remote role, e- support, e-chat, or similar.8.

Familiarity with computer technology.9.

Desirable: Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems.Profile:1. Troubleshooting Hardware/Networking/OS related queries of our global Clients Over Phone.2. Take calls from Global clients and initiate the right response to them, positively and professionally.3. Deal with a wide range of products using a powerful information database.4. Provide remote solutions to problems, inquiry problems, and explain the solution in such a way that non-technical users understand.5. Good Communication skills are Mandatory


  • Technical Support

    Found in: Talent IN C2 - 3 weeks ago


    Bengaluru, India Ceragon Full time

    Job Description : Ceragon is looking for a technical person who will provide frontal support to our employees. Candidates should have a mix of technical and customer service skills, be passionate about technology, customer-oriented and patient. The role involves handling incidents and service requests from end-user by following the standard methods...

  • Technical Support

    Found in: Talent IN C2 - 3 weeks ago


    Bengaluru, India Digi Upaay Solutions Pvt Ltd Full time

    Job description: Job Title: Technical Support Role- L1Location: Bangalore (Whitefield OR Electronic City)Experience: 1 to 2 YearsLanguages known : English and HindiMandatory Skills: Good system troubleshooting knowledge; Operating Systems; Servers; PC Hardware and Software related issuesNight shift + shift allowance#immediate joiners requiredSalary -...

  • Technical Support Engineer

    Found in: Whatjobs IN C2 - 2 weeks ago


    Bengaluru, India LiVision IT Private Limited Full time

    JD for Technical Support Role:Technical and practical expertise in Windows Servers, IIS, ASP.Net or Any other technical skill, MySQL.Knowledge or Experience in UAT testing is good.Strong customer service focusGood problem solving skillsExcellent communication skillsOnly Male Candidates preferredShould be ready to work in shift, Cab Facility Available.Min 1...

  • Technical Support Analyst

    Found in: Talent IN 2A C2 - 3 weeks ago


    Bengaluru, India Swift Strategic Staff Solutions INC Full time

    We are looking for a highly experienced and customer-focused Technical Support Analyst to join our growing team. You will play a critical role in providing exceptional support to our users by troubleshooting technical issues, resolving their concerns, and ensuring their productivity.Primary Skills (Must-Have):- 10+ years of experience in technical support,...

  • Technical Support Representative

    Found in: Talent IN C2 - 3 weeks ago


    Bengaluru, India Minteworld Full time

    As a Technical Support Representative, you will be the first point of contact for customers seeking technical assistance. You will help customers troubleshoot problems and provide guidance on proper usage of products. Additionally, you will escalate more complex issues to higher-level support teams.Provide technical support to customers via phone, email, or...

  • Technical Support Specialist

    Found in: Whatjobs IN C2 - 3 weeks ago


    Bengaluru, India Blueberry Tech Solutions India Pvt Ltd Full time

    Company DescriptionBlueberry Tech Solutions India Pvt Ltd is a comprehensive IT solution provider based in Bengaluru. We offer an end to end IT infrastrucutre solutions for the commercial work place, campuses, manufacturing plants & data center.Role DescriptionThis is a full-time on-site role for a Technical Support Specialist at Blueberry Tech Solutions...

  • Technical Support Executive

    Found in: Talent IN C2 - 3 days ago


    Bengaluru, India Vodex.ai Full time

    Company Overview:"Vodex revolutionizes outbound customer calls using advanced Generative AI technology. Unlike traditional machine-driven calls, Vodex converses in a remarkably human-like voice, ensuring a natural and friendly interaction. It boasts a 98% accuracy in speech recognition, ensuring seamless communication.With Vodex as your outbound calling...

  • Technical Support Engineering

    Found in: Whatjobs IN C2 - 2 weeks ago


    Bengaluru, India Microsoft Full time

    OverviewWith over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but...

  • Technical support Engineer

    Found in: Whatjobs IN C2 - 2 weeks ago


    Bengaluru, India LogiCoy, Inc. Full time

    Role:Technical support EngineerYears of Experience:In an approximate range of 2 to 6 years.Key Skills:Technical Support, Healthcare, Troubleshooting, US timing, EMR and Pharmacy Integration.Location: Bangalore, India and Continental USCandidate must have min 2-4 years of experience in Technical support using different support channels like Chat, Email, On...

  • Technical Support Engineer

    Found in: Whatjobs IN C2 - 2 weeks ago


    Bengaluru, India Sadup Softech Full time

    Job Position: Technical Support EngineerExp:3+Location: BangaloreJD:The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment...

  • Technical Support Engineer

    Found in: Talent IN C2 - 3 weeks ago


    Bengaluru, India LiVision IT Private Limited Full time

    JD for Technical Support Role:Technical and practical expertise in Windows Servers, IIS, ASP.Net or Any other technical skill, MySQL.Knowledge or Experience in UAT testing is good.Strong customer service focusGood problem solving skillsExcellent communication skillsOnly Male Candidates preferredShould be ready to work in shift, Cab Facility Available.Min 1...

  • Technical support Engineer

    Found in: Talent IN C2 - 3 weeks ago


    Bengaluru, India LogiCoy, Inc. Full time

    Role: Technical support EngineerYears of Experience: In an approximate range of 2 to 6 years.Key Skills: Technical Support, Healthcare, Troubleshooting, US timing, EMR and Pharmacy Integration.Location: Bangalore, India and Continental US Candidate must have min 2-4 years of experience in Technical support using different support channels like Chat, Email,...

  • Technical Support Specialist

    Found in: Whatjobs IN C2 - 3 weeks ago


    Bengaluru, India Blueberry Tech Solutions India Pvt Ltd Full time

    Company Description Blueberry Tech Solutions India Pvt Ltd is a comprehensive IT solution provider based in Bengaluru. We offer an end to end IT infrastrucutre solutions for the commercial work place, campuses, manufacturing plants & data center. Role Description This is a full-time on-site role for a Technical Support Specialist at Blueberry Tech...

  • Technical Support Engineer

    Found in: Whatjobs IN C2 - 3 weeks ago


    Bengaluru, India SecPod Full time

    SecPod is a cyber security technology company. We prevent cyberattacks. We do everything to prevent attacks on the computing environment. Our product helps implement cyber hygiene measures, so attackers have a tough time piercing through. Our SanerNow Cyber Hygiene Platform provides continuous visibility to the computing environment, identifies...

  • Customer Technical Support

    Found in: Whatjobs IN C2 - 2 weeks ago


    Bengaluru, India I Learn Future Full time

    Looking for International Customer/Technical supportLocation- Any location in BangalorePackage- 2.5lpaExperience- 6monthsNotice Period- 3 monthsAge Limit- 35Qualification- Graduate/UGCabs- 2wayExcellent Communication in EnglishRotational Shift 5 days workingMust be completed the Graduation and 6 months of ExperienceShould relocate any location in...

  • Technical Support Engineer

    Found in: Talent IN C2 - 3 weeks ago


    Bengaluru, India Sadup Softech Full time

    Job Position: Technical Support EngineerExp:3+Location: BangaloreJD:The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment...

  • Technical Support Engineer

    Found in: Talent IN 2A C2 - 3 weeks ago


    Bengaluru, India SecPod Full time

    SecPod is a cyber security technology company. We prevent cyberattacks. We do everything to prevent attacks on the computing environment. Our product helps implement cyber hygiene measures, so attackers have a tough time piercing through. Our SanerNow Cyber Hygiene Platform provides continuous visibility to the computing environment, identifies...

  • Technical Support Engineer

    Found in: Whatjobs IN C2 - 3 weeks ago


    Bengaluru, India SecPod Full time

    SecPod is a cyber security technology company. We prevent cyberattacks. We do everything to prevent attacks on the computing environment. Our product helps implement cyber hygiene measures, so attackers have a tough time piercing through. Our SanerNow Cyber Hygiene Platform provides continuous visibility to the computing environment, identifies...

  • Technical Support Engineer

    Found in: Appcast Linkedin IN C2 - 3 weeks ago


    Bengaluru, India SecPod Full time

    SecPod is a cyber security technology company. We prevent cyberattacks. We do everything to prevent attacks on the computing environment. Our product helps implement cyber hygiene measures, so attackers have a tough time piercing through. Our SanerNow Cyber Hygiene Platform provides continuous visibility to the computing environment, identifies...

  • Technical Support Engineer

    Found in: Whatjobs IN C2 - 1 week ago


    Bengaluru, India IDCUBE Full time

    Job Description: Technical Support EngineerLocation: Noida, Mumbai, BangaloreExperience:- 0 to 3 YearsPackage:- 3 to 4 Lacs (Open for right Candidate)Education: B.Tech/B.E. in Mechatronics, Electronics and Communications, or Electrical EngineeringAbout Us:Established in 2005, IDCUBE Identification Systems Private Limited is a global software company with...