Property Manager

3 weeks ago

goa, India Sturmfrei Hospitality Pvt. Ltd Full time

Job Designation: Property Manager at a Backpacker Hostel Location: Vagator, North Goa Responsibilities: Be the front face of the property for the guests as per the Company’s brand guidelines Coordinate with the central revenue team and contribute to revenue maximization Provide accommodation information to enquiries received via online or offline channels Assist and promote membership plans to the guests and increase the sales of the same Perform end-to-end actions from providing information to creating reservations for the guests Attend to queries and complaints from in-house guests & provide exceptional guest experience Collect payments from in-house guests on timely manner for the services availed Maintain cash transaction reports on daily basis with full integrity Conduct different operations in the Property Management Software set by the Company Perform F&B order related operations in the POS Software set by the Company Carry out vendor bills management and timely notifications for the payments for the same Perform administrative duties; filing and updating records, managing budgets etc. Oversee the hostel operations related to cleanliness & property standard maintenance Generate work lists for housekeeping department on daily basis Carry out regular supervision of all housekeeping staff Qualifications & Desired Skills: A bachelor's degree in hospitality management Proven experience in a front desk or guest services role Familiarity with hotel management systems and reservation software Customer service orientation with a focus on providing an exceptional guest experience Familiarity with hotel operations, including check-in/check-out procedures, reservation management, and billing processes Understanding of the hospitality industry, market trends, and customer preferences Salary & Benefits: INR 18,000 to INR 25,000 p.m. + Accommodation & Food Contact Person: Dipjyoti Brahma Contact Number:

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