SAP Customer Cloud Platform

2 weeks ago

Noida, India VML Full time

We are seeking an experienced SAP Customer Cloud Platform (C4C) Developer with 8-10 years of proven expertise in implementing and customizing SAP C4C solutions. The ideal candidate will possess deep technical knowledge, strong problem-solving skills, and the ability to design and implement complex customer relationship management solutions.


Key Responsibilities:


1. Solution Design and Implementation

Design, develop, and implement advanced SAP C4C solutions tailored to specific business requirements

Configure and customize C4C modules to optimize customer relationship management processes

Create complex workflows, business rules, and integration scenarios using SAP C4C capabilities


2. Technical Development

Develop custom extensions and modifications using SAP C4C's configuration and development tools

Create and maintain custom logic using SAP Cloud Application Programming Model (CAP)

Implement integrations between SAP C4C and other enterprise systems (ERP, CRM, etc.)

Develop custom UI extensions and enhance user experience through configuration and scripting


3. System Integration and Architecture

Design and implement seamless integrations between SAP C4C and other cloud or on-premise systems

Develop robust data migration strategies and execute complex data transfer processes

Ensure system performance, scalability, and reliability of C4C implementations


4. Configuration and Customization

Perform advanced configuration of sales, service, and marketing processes

Create custom business objects, fields, and relationships

Develop and implement custom reporting and analytics solutions

Configure workflow rules, approval processes, and business logic


5. Performance Optimization and Support

Conduct thorough system performance analysis and optimization

Troubleshoot complex technical issues and provide expert-level support

Develop and maintain technical documentation

Provide guidance and mentorship to junior development team members


Required Qualifications:

8-10 years of extensive experience in SAP Customer Cloud Platform (C4C) development

Proven track record of successful C4C implementation projects

Strong understanding of SAP CRM business processes and best practices

Expert-level knowledge of SAP Cloud Application Programming Model (CAP)

Advanced configuration and customization skills in SAP C4C


Technical Skills:

Proficiency in SAP C4C configuration and development

Experience with SAP Cloud Platform and integration technologies

Knowledge of OData services and RESTful API development

Familiarity with SAP UI5 and Fiori design principles

Experience with SAP Business Technology Platform (BTP)

Experience in SCPI is preferable


Soft Skills:

Exceptional problem-solving and analytical thinking

Strong communication and collaboration abilities

Ability to work in cross-functional teams

Excellent project management and documentation skills

Customer-centric approach to solution design


Preferred Certifications:

SAP Certified Development Consultant - SAP Customer Cloud

SAP Certified Technology Professional - Cloud Integration

Advanced SAP Cloud Platform certifications


Education :

Bachelor's degree in Computer Science, Information Technology, or related field

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